Lead Customer Service Position

Job SummaryAs a Customer Service Lead, you will be responsible for managing a team of customer service representatives, providing guidance and support to ensure excellent customer satisfaction.Responsibilities:Manage a team of customer service representativesProvide guidance and support to team membersDevelop and implement customer service strategiesMaintain...

We are looking for a Customer Services Lead for our chemical industry client based in Karachi.Requirements:Graduation, preferably in business and/or supply chain.4 to 5 years of relevant experience.Experience in customer service, supply chain, sales, and managing a team of about 8 Customer Service Officers (CSOs) for at least a year preferred.Provide...

Job SummaryWe are seeking a dedicated and experienced Customer Service Manager to head our customer service department.The ideal candidate will have previous experience in handling customer service departments in restaurants or hotels.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction.Ensure utmost customer satisfaction...

Corporate Customer Services Manager Unitek Solutions, Pakistan A leading Vehicle Tracking Company is looking for a Corporate Customer Support Manager.Minimum Requirements: Minimum 4 to 7 Years of Experience.Job SpecificationEmpathy, patience and consistency: Some customers will be irate. Others will be full of questions. You must know how to handle all of...

We are seeking a skilled Customer Service Manager to lead our inbound call center team. As a key member of our organization, you will be responsible for managing inbound campaigns and ensuring effective communication with clients.The ideal candidate will have at least 5 years of working experience in inbound and at least 3 years of working experience in a...

Job Description:Candidates for this position will be responsible for making outbound calls to customers in a debt collection campaign. This is a survey-based role, requiring agents to engage with customers in a professional and empathetic manner.The ideal candidate should have good communication skills, both verbal and written, and be able to work...

Service Excellence LeadThis is an exciting opportunity for a Service Excellence Lead to join our team and drive excellence in customer service delivery.You will be responsible for developing and implementing strategies to improve customer satisfaction and ensuring that our customers receive exceptional service.Key Performance IndicatorsMeasure and report on...

Job OverviewWe are seeking a highly skilled Customer Services Lead to oversee the customer service team, ensuring exceptional customer experiences and driving business growth.Responsibilities:Foster a customer-focused culture within the team, providing coaching and guidance to ensure seamless order management processes.Develop individual training plans for...

Customer Service Specialists / Call Center For Booking & Retention AgentsI'm looking forward to connect with Customer Service Specialists/Call Center Agents/ Booking & Retention agents with 1 - 2 years of International experience in Customer Services Department with excellent communication skills.Salary Starting from 50K up to 70K, commensurate with...

Call Center ManagerWe are seeking an experienced Call Center Manager to lead our customer service operations.About the Role:This is a leadership position that requires exceptional communication and interpersonal skills, as well as the ability to manage and motivate a team of customer service representatives.The successful candidate will be responsible for...