
HR Compliance Specialist
2 weeks ago
About Afiniti is not explicitly mentioned in this job, but the company's vision and mission are embedded within it.
Afiniti aims to lead the contact center industry by delivering innovative AI solutions that enhance customer lifetime value and operational efficiency. This goal is achieved through patented technology that pairs customers and contact center agents based on their interaction likelihood. The result is a better customer experience across the entire journey.
Afiniti operates globally and has driven billions of dollars in measurable AI value for its clients in telecommunications, banking, insurance, healthcare, and travel industries.
This position will play a key role in executing core compliance activities, monitoring risk indicators, and supporting regulatory research and training deployment. You will be an integral part of the Compliance team, contributing to strengthening and expanding our Compliance Program.
Key Responsibilities- Support the roll-out of compliance policies, training programs, and code of conduct initiatives.
- Conduct compliance risk assessments and maintain regulatory maps.
- Collaborate with cross-functional stakeholders to track implementation of risk controls and mitigation strategies.
- Assist in documenting standard operating procedures and organizing compliance repositories.
- Monitor compliance platforms, tools, and case tracking systems.
- Support internal investigations and reporting processes.
To succeed in this role, you will need:
- 3+ years of experience in HR with direct involvement in compliance, legal, or corporate risk activities.
- Familiarity with global compliance standards such as GDPR, anti-corruption, and whistleblower regulations.
- Detail-oriented, with strong documentation and organizational skills.
- Excellent communication and presentation abilities.
- Proficient with Microsoft Office, especially Excel and PowerPoint.
This hybrid position offers:
- A minimum of 4 hours per day overlap with EST.
Afiniti values diversity and promotes equal opportunities employment without regard to race, color, religion, sex, gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable law.
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