Quality Call Manager

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

Graduate Degree (Master/PhD) in English Literature/Applied Linguistics, Educational Linguistics, Psychology, IELTS/PTE/TOEFL with a focus on language proficiency assessment/testing and research.UK's leading translation and interpretation company TRANSLATION EMPIRE is looking for an experienced Call Quality Agent with exceptional communication skills in...

Call Quality Analyst RoleWe are seeking a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions.Main Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards.Document call...

National Sales Manager to work for American Call CenterCall Center International, LLC is a successful international telemarketing company that specializes in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.OUR PLANS:Create the world's largest Ethnic Inbound Outbound...

Call for Applications: Management, Finance, & Operations ExpertsJoin to apply for the Call for Applications: Management, Finance, & Operations Experts role at Management Sciences for HealthCall for Applications: Management, Finance, & Operations ExpertsJoin to apply for the Call for Applications: Management, Finance, & Operations Experts role at Management...

Job DescriptionThis is a Manager Level 1 position responsible for overseeing the daily operations of a team of call center associates.Key responsibilities include interviewing, hiring, and training employees, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.The role also involves designing and...

Project Coordinator RoleWe are seeking a highly skilled and experienced Project Coordinator to lead our Call Centre Team.The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.About the RoleThis is an exciting opportunity for a motivated and organized individual...

Job Description:The job holder will be responsible for handling daily call operations in a humanitarian setting.They will ensure quality and accurate data entry, capturing clear and concise caller notes in English, with a focus on rapid call handling.The operator will treat all calls with empathy, respect, dignity, and understanding, commensurate with the...

Call Center International, LLC is a successful international telemarketing company that specializes in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.OUR PLANS:Create the world largest Ethnic Inbound Outbound Call Center.WE ARE LOOKING FOR:A driven, dedicated young...

Position: HR & Admin Manager - Head Hunter - Talent Acquisition - Organization Development - HR Operations - Trainer - Performance & Talent Management - PolicyDescription: The role involves developing phone-based revenue by establishing rapport with potential customers through excellent telephone sales and communication skills. Responsibilities include...