Microsoft Email System Administrator

7 days ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Title: Microsoft Exchange Specialist

About the Role
We are seeking an experienced Office 365 & Exchange Administrator to manage our internal Office 365 environment, oversee Exchange Online, and handle email infrastructure, whitelisting, SMTP configurations, and client support. The ideal candidate will have in-depth knowledge of Microsoft Exchange, Office 365 administration, and related messaging/security services.

Key Responsibilities
• Administer and manage Office 365 tenants, including Exchange Online, SMTP services, mail flow rules, and compliance settings.
• Configure and manage SMTP settings for internal applications and external integrations.
• Implement and maintain whitelisting/blacklisting controls, spam/phishing protection, and email hygiene using Microsoft Defender for Office 365 or similar tools.
• Support internal users and client teams with email delivery issues, SMTP configuration support, and Exchange/Outlook troubleshooting.
• Manage and audit mail flow rules (transport rules), connectors, and policies in Exchange Admin Center.
• Monitor and troubleshoot mail routing, NDRs, SMTP relays, and email performance issues.
• Collaborate with IT security to ensure compliance with email security best practices, including DKIM, SPF, and DMARC.
• Document standard operating procedures, configuration changes, and incident resolutions.
• Stay updated with the Microsoft 365 roadmap and best practices related to Exchange Online, PowerShell for Exchange, and related services.

Requirements
• 5-7 years of hands-on experience with Microsoft Exchange Online and Office 365 administration.
• Strong knowledge of SMTP protocols, email authentication standards (SPF, DKIM, DMARC), and email relay configurations.
• Experience with Microsoft 365 Admin Center, Exchange Admin Center, and PowerShell for Office 365/Exchange Online.
• Solid understanding of email delivery troubleshooting, DNS (MX records, SPF, DKIM), and anti-spam/anti-phishing policies.
• Experience with application-level SMTP setup and support.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation skills.
• Ability to handle support escalations and work directly with internal and client IT teams.

PREFERRED SKILLS
• Microsoft Certification (e.g., Microsoft Exchange certification).
• Experience with Microsoft Defender for Office 365, Purview compliance center, or third-party email gateways (e.g., Proofpoint, Mimecast).
• Experience with hybrid Exchange deployments or migrations to Office 365.
• Familiarity with Power Automate or scripting for automation of email-related tasks.

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