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Support Representative

2 weeks ago

Peshawar City Tehsil, Pakistan beBee Careers Full time
Support Team Member

We are seeking a Support Representative to join our team.

As a key member of our support staff, you will be responsible for handling customer inquiries and resolving issues in a professional and efficient manner.

Key Responsibilities:

  • Receive and respond to customer inquiries in a timely and professional manner
  • Identify and resolve customer issues, escalating complex problems to senior staff when necessary
  • Maintain accurate records of customer interactions
  • Provide excellent customer service and ensure high levels of customer satisfaction

Requirements:

  • Friendly and approachable demeanor
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Strong problem-solving skills and ability to think critically