Tech Lead

6 days ago


Lahore, Punjab, Pakistan beBeeTechnical Full time $120,000 - $140,000
About the Role
We empower individuals who manage physical operations with innovative tools to enhance their work efficiency, productivity, and profitability. Our platform serves more than 100,000 customers across various industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

The Senior Technical Support Specialist is a senior subject matter expert responsible for providing complex technical support for our products and services. As a high-level support engineer, they are the go-to individual for troubleshooting complex issues or product-level bugs that cannot be resolved by Technical Support Engineers.

This role involves managing, tracking, diagnosing, and troubleshooting high-level cases for Technical Support Engineers, as well as providing leadership to the technical support team. The Senior Technical Support Specialist will mentor, train, and coach other technical support engineers to develop their skills and expertise.

We offer a collaborative environment where you can grow professionally and personally. You will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. We encourage continuous learning and development, ensuring you stay up-to-date with industry trends and best practices.
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