
Customer Relations Executive
3 days ago
Job Posting:
Customer Relations ExecutiveWe are seeking a highly skilled and confident individual to join our team as a Customer Relations Executive.
Key Responsibilities:
- Making daily follow-up calls to potential clients from social media ads, YouTube campaigns, WhatsApp, website inquiries, and landing pages.
- Providing product information in a clear and convincing manner.
- Qualifying leads and updating status (retailer, dealer, end-user).
- Maintaining daily records in Excel or CRM.
- Collaborating closely with the Sales and Service teams for updates and coordination.
- Ensuring every lead is followed up and properly tracked until conversion.
- Sharing client feedback for future marketing improvements.
- Preparing weekly follow-up and conversion status reports.
Candidate Requirements:
- A female candidate based in Karachi.
- Strong verbal communication skills (Urdu & English).
- Prior experience in telemarketing, telesales, or customer service preferred.
- Basic knowledge of Excel / Google Sheets.
- Self-motivated and able to work independently.
- Experience in solar, battery, or energy-related products is a plus.
About Us:
We offer market-competitive salary, incentives for successful lead conversions, and exposure to a supportive work culture with professional development opportunities.
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