Customer Service Executive

2 days ago

Karachi, Sindh, Pakistan Insta World Full time 900,000 - 1,200,000 per year

Location:
Karachi (On-site)

Company:
InstaWorld – Pakistan's Fastest E-Commerce Delivery Platform

Company Overview:

InstaWorld is Pakistan's fastest-growing e-commerce delivery platform, helping businesses ship anywhere in the country without the hassle of managing multiple delivery partners. We're dedicated to providing seamless, efficient, and reliable delivery services to businesses and individuals nationwide.

Role Description:

We are seeking
energetic and target-driven Customer Service Executives (Domestic Outbound)
to join our dynamic team. The role involves making outbound calls to existing customers, understanding their delivery needs, and qualifying them for conversion.

Key Responsibilities:

  • Make calls daily to existing customers.
  • Engage clients professionally and introduce the company's services to them.
  • Qualify leads based on provided criteria and record responses accurately.
  • Maintain daily reports of calls made and leads generated.

Requirements:

  • Minimum Bachelor's degree.
  • Prior experience in
    call center, outbound sales, or customer service
    preferred.
  • Excellent
    communication and persuasion skills
    .
  • Ability to handle high call volumes and meet daily targets.
  • Basic computer proficiency (CRM usage or Excel reporting is a plus).
  • Positive, energetic, and team-oriented attitude.

What We Offer:

  • Competitive salary package and performance-based incentives.
  • Professional growth opportunities within Pakistan's leading e-commerce delivery company.
  • A supportive, energetic, and fast-paced work environment.

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