Customer Service Executive
3 days ago
Job Summary:
Idealancy is looking for an enthusiastic and experienced Customer Service Executive to join our team. The ideal candidate will be responsible for ensuring seamless customer communication, primarily focusing on confirming customer orders via phone calls and providing efficient support across digital channels like WhatsApp and Facebook.
Key Responsibilities:
The successful candidate will perform the following duties:
- Order Confirmation: Proactively call customers to confirm new orders, verify delivery details, and answer any immediate product or service-related questions.
- Multi-Channel Support: Manage and respond to customer inquiries, issues, and feedback effectively through WhatsApp and Facebook Messenger.
- Customer Relationship Management (CRM): Maintain a high level of professionalism and courtesy to build strong, long-lasting customer relationships.
- Documentation: Accurately enter and update customer and order information in the company's database or CRM system.
- Issue Resolution: Resolve customer complaints efficiently and escalate complex issues to the relevant department when necessary.
Experience : Minimum of 2 years of proven experience in Customer Service
Education : Bachelor's degree (Preferred)
Job Type: Full-time
Pay: Rs25, Rs35,000.00 per month
Work Location: In person
-
Customer Services Executive
3 days ago
Karachi, Sindh, Pakistan bogo Full time 480,000 - 540,000 per yearLooking for Call Centre Executive at Bogo Liv, who will be responsible for:Responding to customer queries on phone calls/messages.Take customer surveys.Answer to customer chats and emails.Qualifications and Skills:Intermediate or above.Excellent communication skills.Strong problem-solving abilities.Patience and empathy towards customers.Proficiency in using...
-
Customer Service Executive
3 days ago
Karachi, Sindh, Pakistan JOFA Group Full time 400,000 - 600,000 per yearAs a Customer Service Executive, you will be the main point of contact for customers, handling inquiries, complaints, and requests related to products, orders, and brand services.Key ResponsibilitiesRespond to customer queries via phone, email, chat, or social media.Handle order processing, exchanges, returns, and refunds.Provide detailed product...
-
Customer Service Executive
18 hours ago
Karachi, Sindh, Pakistan HRSI Full time 1,200,000 - 2,400,000 per yearCOMPANY OVERVIEW: Our client, a Karachi-based, State Bank of Pakistan (SBP) regulated Electronic Money Institution (EMI), seeks to appoint an experienced professional for the following role: Job Role As a Customer Service Executive, you will support customers across voice, chat, and email channelsresolving queries, processing service requests, and...
-
Customer Service Executive
3 days ago
Karachi, Sindh, Pakistan HRSI Full time 1,200,000 - 2,400,000 per yearCOMPANY OVERVIEW: Our client, a Karachi-based, State Bank of Pakistan (SBP) regulated Electronic Money Institution (EMI), seeks to appoint an experienced professional for the following role:Job RoleAs a Customer Service Executive, you will support customers across voice, chat, and email channelsresolving queries, processing service requests, and ensuring...
-
Customer Service Executive
2 weeks ago
Karachi, Sindh, Pakistan Insta World Full time 900,000 - 1,200,000 per yearLocation:Karachi (On-site)Company:InstaWorld – Pakistan's Fastest E-Commerce Delivery PlatformCompany Overview:InstaWorld is Pakistan's fastest-growing e-commerce delivery platform, helping businesses ship anywhere in the country without the hassle of managing multiple delivery partners. We're dedicated to providing seamless, efficient, and reliable...
-
Sales And Customer Service Executive
2 weeks ago
Karachi, Sindh, Pakistan Closet Stores (Pvt Ltd) Full time 400,000 - 600,000 per yearCompany DescriptionCloset Stores (Pvt Ltd) offers a unique solution for fashion enthusiasts by providing rental dresses at a fraction of the price. Pioneering dress rentals in Pakistan, Closet Stores ensures customers can access their services through multiple channels including WhatsApp, Instagram, Facebook, TikTok, or their website. Our mission is to make...
-
Customer Service Executive
1 week ago
Karachi, Sindh, Pakistan Karsaz Full time 900,000 - 1,200,000 per yearQualification :B.E Electrical / Electronics / Mechanical;BBA / MBAExperience :Minimum 1 yearJob Description :Respond to customer service issues in a timely manner to sustain the business.Meet with the customers at risk, satisfy them and resolve their queries on priority.Coordinate with internal team for supplying of parts & equipment to resolve customer's...
-
Customer Services
1 week ago
Karachi, Sindh, Pakistan The BranPac Full time 400,000 - 600,000 per yearAt The BranPac, we believe every interaction tells a story — one that reflects care, trust, and excellence. We're looking for a Customer Service Executive who embodies empathy, professionalism, and a passion for creating remarkable customer experiences.If you have an eye for aesthetics, a calm approach to challenges, and the ability to represent premium...
-
Customer Service Executive
3 days ago
Karachi, Sindh, Pakistan MARS Healthcare Network Full time 840,000 - 1,020,000 per yearWe are looking for Fresh talent who are able to work as Client Success Executive, serve as a liaison between the support team, physician, and clients to ensure the effectiveness of our reporting process by performing all related tasks and solving issues as they come up during the shift.Roles and Responsibilities:Responsible to manage case routing with...
-
Customer Service Executive
6 days ago
Karachi, Sindh, Pakistan Home Done Full time 70,000 - 90,000 per yearAbout Us:Home Done is a leading UK-based online retailer specializing in home and garden products.We are looking for Customer Service and Support professionals to join our back-office team in Karachi. If you are passionate about providing exceptional customer service and have the skills to thrive in a dynamic work environment, we want to hear from youPrimary...
