Product Support Engineer

1 week ago


Lahore, Punjab, Pakistan Abyan Technologies Full time 900,000 - 1,200,000 per year

𝐖𝐞'𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠:
𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞 
𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 – 𝐅𝐢𝐧𝐭𝐞𝐜𝐡

Location: Gulberg III, Lahore

Experience: 6 months – 1 year

Are you a
software engineer

who wants to build a career in product support? This is your opportunity to join a product-based fintech company, where you'll apply your troubleshooting skills, gain hands-on exposure to production systems, and work closely with engineering teams to ensure seamless product performance. Females are Encouraged to Apply.

𝐖𝐡𝐚𝐭 𝐘𝐨𝐮'𝐥𝐥 𝐃𝐨

Troubleshoot and resolve product/application issues by analyzing logs, queries, and metrics

Support production systems, assist in incident management, and help restore services quickly

Identify recurring problems and collaborate with engineering teams to implement long-term fixes

Build and maintain automation scripts/tools to optimize support workflows and diagnostics

Document solutions and contribute to knowledge base and runbooks for quicker resolutions

𝐖𝐡𝐚𝐭 𝐖𝐞'𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫

Software development background (hands-on with Python, Bash, PHP, or similar)

Familiarity with automation testing (frameworks/tools for QA/testing)

Solid understanding of databases and SQL (PostgreSQL preferred)

Familiarity with web applications, APIs, and microservices

Strong problem-solving and communication skills

6 months – 1 year of relevant experience (junior-level dev/testing roles acceptable)

𝐖𝐡𝐲 𝐁𝐮𝐢𝐥𝐝 𝐘𝐨𝐮𝐫 𝐂𝐚𝐫𝐞𝐞𝐫 𝐖𝐢𝐭𝐡 𝐔𝐬?

Provident Fund, Medical Insurance & EOBI

Annual Bonus + Leaves Encashment

Learn from senior engineers in a growth-focused, innovative fintech culture

Fun recreational activities and team events

Work on real fintech products and grow into a specialist support/engineering role

QA
SoftwareDeveloper
freshgraduates

  • Lahore, Punjab, Pakistan Simplex Technology Solutions Full time $30,000 - $60,000 per year

    As a Product Support Engineer, you will serve as the first point of contact for clients using our flagship products. Your primary responsibility is to provide timely and effective support by addressing incoming queries, educating users on existing features, troubleshooting common problems, and escalating critical issues to the appropriate teams. You will...


  • Lahore, Punjab, Pakistan Simplex Technology Solutions Full time 900,000 - 1,200,000 per year

    Role OverviewAs a Product Support Engineer, you will serve as the first point of contact for clients using our flagship products. Your primary responsibility is to provide timely and effective support by addressing incoming queries, educating users on existing features, troubleshooting common problems, and escalating critical issues to the appropriate teams....


  • Lahore, Punjab, Pakistan Abyan Capital Full time 600,000 - 1,200,000 per year

    We're Hiring: Associate Product Support Engineer – FintechLocation: Gulberg III, LahoreExperience: 6 months – 1 yearAre you asoftware engineerwho wants to build a career inproduct support? This is your opportunity to join aproduct-based fintech company, where you'll apply your troubleshooting skills, gain hands-on exposure to production systems, and work...


  • Lahore, Punjab, Pakistan Abyan Capital Full time 900,000 - 1,200,000 per year

    We're Hiring: Associate Product Support Engineer – FintechLocation: Gulberg III, Lahore Experience: 6 months – 1 yearAre you a software engineer who wants to build a career in product support? This is your opportunity to join a product-based fintech company, where you'll apply your troubleshooting skills, gain hands-on exposure to production systems,...

  • Support Executives

    2 weeks ago


    Lahore, Punjab, Pakistan Live Support Ltd Full time 960,000 - 1,140,000 per year

    Customer Support Executives (E-commerce) — EST Shift — GulbergLocation: Gulberg (on-site)Shift Time Zone: ESTOpen Positions: 5Compensation: Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and...


  • Lahore, Punjab, Pakistan Hellenic Sun Insurance Brokers Pvt. Ltd. Full time 900,000 - 1,200,000 per year

    As aTrainee Product & Support, you'll dive into live projects, collaborating with cross-functional teams to build and enhance our digital platform. You'll get the opportunity to work directly with customers, solve technical issues, and contribute to the product team. This isn't a classroom-style program—it's real-world work on product analysis, feature...

  • Delivery Manager

    1 week ago


    Lahore, Punjab, Pakistan Avant Energy & Engineer Full time 1,560,000 - 1,800,000 per year

    Enterprising leader & planner with a strong record of contributions in streamlining, Projects Engineering, Operations, invigorating design, intensifying productivity, systems & procedures, and targeting assignments LSTK/EPC Project Design, Oil and Gas, Process Industry, Engineering, Interface, and Change ManagementInternal (Team & Project Execution)Lead the...


  • Lahore, Punjab, Pakistan Live Support Ltd Full time 6,600,000 - 7,800,000 per year

    Customer Support Representatives (E-commerce Experience Must) — Gulberg (Onsite)Location: Gulberg (on-site)Morning, Evening, NightOpen Positions: 3Compensation: Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support...


  • Lahore, Punjab, Pakistan Live Support Limited Full time 250,000 - 500,000 per year

    Customer Support Representatives (E-commerce Experience Must)—Gulberg (Onsite)Location:Gulberg (on-site)Morning, Evening, NightOpen Positions:3Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support channels,...


  • Lahore, Punjab, Pakistan Live Support Limited Full time 900,000 - 1,200,000 per year

    Shopify Customer Support(E-commerce) — EST Shift — GulbergLocation:Gulberg (on-site)Shift Time Zone:ESTOpen Positions:10Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and help...