
Customer Support Executive
2 weeks ago
Job Title: Customer Support Executive
Location: Nazimabad, Karachi, Pakistan
Job Type: Full-Time
About Us:
Iberianz Group of Companies is a renowned parent company overseeing multiple successful enterprises. With four specialized e-commerce service-based companies and two prominent franchises of American brands, we thrive on innovation and excellence across industries.
Job Summary:
We are looking for a dedicated and detail-oriented Customer Support Executive - Female to join our dynamic team. The ideal candidate will play a pivotal role in managing customer interactions, overseeing billing operations, and ensuring high levels of client satisfaction. If you excel in customer service, possess strong analytical skills, and are eager to work in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
Customer Interaction:
- Handle inbound and outbound calls, assisting clients with inquiries, complaints, and service-related requests.
- Build and maintain strong client relationships by providing prompt and effective solutions.
- Accurately document customer interactions and keep records updated in the CRM system.
Billing and Financial Operations:
- Prepare, send, and follow up on invoices using QuickBooks.
- Reconcile payments, resolve billing discrepancies, and maintain precise financial records.
- Collaborate with the finance team to ensure smooth billing cycles and timely payment processing.
- Address invoice-related queries and provide clients with detailed charge explanations.
Administrative and Analytical Tasks:
- Generate financial reports and analyze billing trends and customer payment behaviors.
- Maintain organized records of transactions and invoices for audit purposes.
- Identify and implement process improvements to enhance operational efficiency.
Key Competencies:
- Exceptional customer service skills with a strong problem-solving mindset.
- Proficiency in financial operations, including numerical and analytical abilities.
- Ability to multitask efficiently between customer care and billing activities.
- Adaptability to learn and implement new systems and processes.
What We Offer:
- A dynamic and collaborative work environment.
- Paid leaves and opportunities for professional growth.
- Drop-off facility for female employees.
Additional Information:
- Salary: Rs. 70,000 to Rs. 85,000 per month.
- Job Timings: 06:00 PM - 03:00 AM OR 09:00 PM - 06:00 AM
- Location: On-site, Nazimabad, Karachi
Job Type: Full-time
Pay: Rs70, Rs85,000.00 per month
Work Location: In person
-
Customer Support Executive
2 weeks ago
Karachi, Sindh, Pakistan Express Business Solutions Full time $40,000 - $60,000 per yearCompany DescriptionExpress Business Solutions specializes in providing smart, efficient, and reliable services tailored for sustainable business growth. We empower entrepreneurs, startups, and established businesses with end-to-end support, including company setup, compliance, finance, and digital presence. Our core services cover company registration,...
-
Customer Support Executive
2 weeks ago
Karachi, Sindh, Pakistan Fresh Basket Full time 360,000 - 420,000 per yearFresh Basket Call Centre is seeking a customer-oriented and experienced Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and customers.Responsibilities:Handling inbound and outbound customer inquiries through phone calls, emails, and chat...
-
Customer Support Executive
4 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeJoin to apply for the Customer Support Executive - Domestic role at ibex. PakistanJoin to apply for the Customer Support Executive - Domestic role at ibex. PakistanWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide...
-
Customer Support Executive
4 weeks ago
Karachi, Sindh, Pakistan Cognizance Full timeJob Description – Customer Support Executive (USA Healthcare)Position: Customer Support ExecutiveLocation: Gulistan e jauhar Karachi, PakistanJob Type: Full-time, Night ShiftAbout the RoleWe are hiring a Customer Support Executive to handle calls and support services for our USA healthcare clients. In this role, you will talk to patients, answer their...
-
Customer Support Executive
3 days ago
Karachi, Sindh, Pakistan Premio Travel and Tours Full time 200,000 - 400,000 per yearJob Description:We are looking for a Customer Support Executive to join our team and provide exceptional support to our customers. Your primary role will be to respond to customer queries, resolve issues, and ensure a smooth and positive customer experience.Responsibilities:Respond to customer inquiries via phone, email, or chat.Resolve product or service...
-
Customer Support Executive
1 week ago
Karachi, Sindh, Pakistan Prime Digital Ventures LLC Full time 1,200,000 - 3,600,000 per yearPosition Overview:PRIME Digital Ventures is seeking a Customer Support Executive to join our team in Karachi. The ideal candidate will have strong communication skills, a solid understanding of Website Development, Digital Marketing, designs and comprehensive product knowledge. This role involves managing customer queries, providing technical support, and...
-
Customer Support Executive
5 days ago
Karachi, Sindh, Pakistan Cube Discipline Full time 120,000 - 180,000 per yearWe are looking for a Customer Support Executive to join our team and provide excellent customer service through various channels, including phone, email, and chat. The ideal candidate will be customer-focused, empathetic, and able to resolve queries efficiently while maintaining a positive company image.Key ResponsibilitiesRespond to customer queries via...
-
Customer Support Executive
1 week ago
Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time 150,000 - 250,000 per yearJoin ABS International, a pioneering logistics company, and become part of a dynamic team that's transforming transportation across the USWe're seeking passionate Customer Support Executive to deliver exceptional customer experiences that exceed expectationsKey Responsibilities:Provide personalized solutions through active listening and empathyFoster lasting...
-
Customer Support Executive
2 weeks ago
Karachi, Sindh, Pakistan tapmad Full time 400,000 - 600,000 per yearJob Summary:Tapmad is sseking a Customer Support Executive who will act as the first point of contact for our customers, addressing their inquiries, resolving complaints, and providing exceptional service. The ideal candidate should have excellent communication skills, a customer-centric attitude, and the ability to handle challenging situations...
-
Customer Support Executive
2 weeks ago
Karachi, Sindh, Pakistan Iberianz Full time 765,000 - 1,020,000 per yearJob Title: Customer Support Executive - FemaleLocation: Nazimabad, Karachi, PakistanJob Type: Full-TimeAbout Us:Iberianz Group of Companies is a renowned parent company overseeing multiple successful enterprises. With four specialized e-commerce service-based companies and two prominent franchises of American brands, we thrive on innovation and excellence...