Chat and Email Support Intern

4 days ago


Lahore, Punjab, Pakistan OOP Technologies Full time 120,000 - 180,000 per year

About the Role

OOP Technologies is seeking a motivated and customer-oriented Chat and Email Support Intern to join our growing team. The ideal candidate should possess excellent English communication skills and a strong commitment to providing top-quality customer service. This role is a great opportunity for fresh graduates or individuals with up to 8 months of experience in customer support.

Key Responsibilities

  • Handle customer queries and issues promptly through email support.
  • Provide accurate information regarding products, services, and processes.
  • Maintain a high level of professionalism and empathy in all customer interactions.
  • Escalate complex issues to the relevant department when necessary.
  • Keep records of customer interactions and update customer information in the system.
  • Ensure timely follow-ups and resolution of customer concerns.

Requirements

  • Fresh graduates or candidates with up to 8 months of experience in a similar role.
  • Excellent written and verbal communication skills in English.
  • Strong multitasking and time management abilities.
  • Positive, customer-focused attitude.

Location: Iqbal Town, Lahore (On-site)

Timings: 8:00 PM – 5:00 AM (Monday to Friday)

Apply now by sending your CV to Or WhatsApp at

Job Type: Full-time

Pay: Rs25, Rs30,000.00 per month

Application Question(s):

  • Are you comfortable with the night shift?
  • How soon can you join us?

Work Location: In person



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