Guest Relations Officer

1 week ago


Karachi, Sindh, Pakistan Hot N Spicy Pvt Ltd Full time 210,000 - 420,000 per year
  • Greet and welcome guests warmly upon arrival.

  • Assist guests with reservations, seating, and special requests.

  • Handle guest inquiries, complaints, and feedback professionally.

  • Coordinate with the service and kitchen teams to ensure smooth operations.

  • Maintain an organized reservation system and manage waitlists efficiently.

  • Provide information about the restaurant's menu, specials, and promotions.

  • Foster a welcoming and pleasant environment for all patrons.

  • Assist in organizing special events and VIP guest experiences.

  • Ensure compliance with restaurant policies and standards of service.

  • Collect and record customer feedback at the end of their dining experience to help improve service quality.

Job Location: Defence phase 5 khadda Market Karachi

Job Type: Full-time

Pay: Rs30,000.00 per month

Work Location: In person



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