Generative AI Engineer Voice Calling Systems
2 days ago
Generative AI Engineer Voice Calling Systems
Type: Onsite
Time: 1pm to 10pm
Location: Lake City, Lahore, Pakistan
About the Role:
We are seeking AI engineer with expertise in Gen-AI, voice calling systems, conversational AI, and AWS. Youll be responsible for building and optimising our nationwide AI-powered voice calling products.
This role combines generative AI experience with deep AI/ML development (speech + LLMs) to deliver highly reliable, low-latency, real-time voice systems. You will work closely with the Solutions Architect to ensure scalable design.
Key Responsibilities:
Voice AI Development
* Build end to end pipelines for real-time calls.
* Integrate 3rd party voice calling / receiving services i.e. Twill.
* Integrate LLMs (OpenAI, Anthropic, Llama, etc.).
* Ensure natural, multi-language voice delivery.
Gen AI Solutions:
* Implement RAG pipelines with vector databases for contextual conversations.
* Apply prompt engineering to improve conversational quality.
* Ensure compliance, safety, and bias mitigation in AI responses.
AWS:
* Deploy and scale AI workloads on AWS (EKS, Lambda, EC2, S3, DynamoDB, etc.).
* Optimise GPU/compute workloads for low-latency inference.
* Collaborate with Solutions Architect on API contracts & integration patterns.
Required Qualifications:
* 4+ years in AI/ML engineering (focus on conversational AI, voice, or telephony).
* Hands-on experience integrating STT, TTS, and LLMs into production systems.
* Strong knowledge of AWS services for AI/voice deployments.
* Skilled in and AI frameworks.
* Experience building real-time/low-latency applications.
Preferred Qualifications:
* Experience with multilingual systems (especially low-resource languages).
* Prior work on AI-powered contact centre or telephony platforms.
* Knowledge of AI compliance in telecom (GDPR, HIPAA, etc.).
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