Call Center Team Lead

4 days ago


Karachi, Sindh, Pakistan CCI Market Intelligence Full time 45,000 - 60,000 per year

Position: Team Lead Call Center

Location: Karachi, Khayban-e-Bukhari Phase VI

Timings: 9:00 AM to 5:30 PM

Salary: PKR 60,000 + Commission

We are seeking a dynamic and results-driven
Team Lead
to join our growing call center team. In this role, you will be responsible for leading, motivating, and coaching a team of customer service representatives to ensure they meet and exceed performance targets. The ideal candidate is an excellent communicator, a problem-solver, and has a strong background in a call center environment.

Requirements/Responsibilities:

  • Proven experience as a Team Lead or in a similar leadership role within a call center.
  • Lead and supervise a team of call center agents, monitoring their performance and providing regular feedback.
  • Monitor daily, weekly, and monthly performance metrics and provide reports to management.
  • Handle escalated customer issues and complex problems with professionalism and efficiency.
  • Motivate the team to achieve individual and team goals, including sales targets and customer satisfaction scores.
  • Ensure team adherence to company policies and procedures.


  • Karachi, Sindh, Pakistan Mega Marketing Network Full time 130,000 - 150,000 per year

    Job Title: Sales Call Center Team LeadDepartment: Sales / Call CenterLocation: Karachi | Gulshan-e-IqbalReports to: Sales Manager / Operations HeadJob Summary:Our sister-concern Shaadi Organization Pakistan is seeking a dynamic, target-driven, and people-focused Sales Call Center Team Lead to supervise and guide our matrimonial sales consultants. The role...


  • Karachi, Sindh, Pakistan beBeeManager Full time 50,000

    Phone Banking LeadAbout the Role:The successful candidate will be responsible for leading our call center team in Karachi, focusing on developing and implementing effective strategies to drive growth and excellence.This role involves overseeing daily operations, ensuring activities run smoothly and efficiently while promoting a positive professional image of...

  • CGM Sales Partner

    7 days ago


    Karachi, Sindh, Pakistan Call center Full time

    OverviewWe specialize in Call Center services focused on Renewable Energy. We are recruiting beginners for teleconsulting roles to meet our clients' needs by providing excellent customer service. No experience is required for this position. If you have a good command of the French language and a desire to learn, we will provide the necessary training.Role...

  • Call Center Manager

    4 days ago


    Karachi, Sindh, Pakistan Hot N Spicy Pvt Ltd Full time 960,000 per year

    Job descriptionJob DescriptionWe are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting...

  • Call Center

    3 days ago


    Karachi, Sindh, Pakistan Voice Bridge communications Full time

    Call Center / Tele Marketing Positions (Work From Home)We are excited to announce that we are looking to expand our team with the addition of 5-6 Call Center / Tele Marketing professionals. This is a fantastic opportunity for individuals who are driven, articulate, and ready to connect with customers. The positions are remote, allowing you to work from the...

  • Call Center Agent

    3 days ago


    Karachi, Sindh, Pakistan Zihms Full time

    Zihms is seeking motivated and enthusiastic Call Center Representatives to join our dynamic team.As a representative, you will be responsible for handling inbound and outbound calls across various campaigns, providing exceptional customer service, and ensuring customer satisfaction.Job SpecificationAnswer incoming calls and respond to customer inquiries...

  • Team Lead

    4 days ago


    Karachi, Sindh, Pakistan CCI Market Intelligence Full time 60,000 per year

    Location: Karachi, Khayban-e-Bukhari Phase VITimings: 9:00 AM to 5:30 PMSalary: PKR 60,000 + CommissionWe are seeking a dynamic and results-driven Team Lead to join our growing call center team. In this role, you will be responsible for leading, motivating, and coaching a team of customer service representatives to ensure they meet and exceed performance...

  • Team Lead

    4 days ago


    Karachi, Sindh, Pakistan Waada Full time 104,000 - 130,878 per year

    We're hiring a Call Center Team Lead to manage and support our agents on telecom campaigns. The ideal candidate will have proven experience in a domestic call center environment and must have previously worked on telecom-related campaigns.Essential Duties and Responsibilities:Supervise and coach a team of call center agents to ensure performance...


  • Karachi, Sindh, Pakistan Allied Business Machines (Pvt) Ltd Full time 104,000 - 130,878 per year

    Company DescriptionAllied Business Machines (ABM) is a leading IT System Integrator renowned for delivering practical, value-based business strategies and technology solutions. Our team of experts combines deep industry knowledge with a balanced view of strategy, people, process, and technology. ABM's client-focused and collaborative approach ensures an...

  • Call Center

    4 days ago


    Karachi, Sindh, Pakistan Waada Digital Pvt Ltd Full time 600,000 - 1,200,000 per year

    Join Our Dynamic Team as a Call Center Sales AgentAre you confident, energetic, and passionate about sales? Do you have the drive to communicate, convince, and close? If yes – we're looking for YOU to become a part of our growing call center teamAs a Call Center Agent (Sales – Insurance Policies), you'll play a key role in connecting with potential...