Customer Success Manager
1 week ago
Job Post Summary
Date Posted: 12 September 2025
Position: Customer Success Manager (Female)
Company: 99 Technologies (Pvt.) Ltd.
Job Type: Full-time
Job Description:
99 Technologies (Pvt.) Ltd. is seeking a motivated and enthusiastic female Customer Success Manager to join our dynamic team. The ideal candidate will be passionate about building long-term client relationships and ensuring clients gain maximum value from our products and services. You will serve as the primary point of contact for customers, playing a crucial role in their success journey.
Key Responsibilities:
- Build and maintain strong relationships with assigned clients
- Proactively identify and address client needs and challenges
- Provide ongoing support and guidance to ensure successful product adoption
- Monitor key performance indicators (KPIs) and report on client success
- Collaborate with internal teams to deliver exceptional customer service
- Take feedback and reviews on the product through respected platforms to improve visibility and client satisfaction
Requirements:
- Minimum 2 years of experience in a client success or related role
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Passion for building and maintaining positive client relationships
- Proficiency in CRM software and collaboration tools
Job Type: Full-time
Work Location: In person
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