Customer Success Manager

2 weeks ago

Rawalpindi, Punjab, Pakistan 99 Technologies Full time 104,000 - 130,878 per year

Job Post Summary

Date Posted: 12 September 2025

Position: Customer Success Manager (Female)

Company: 99 Technologies (Pvt.) Ltd.

Job Type: Full-time

Job Description:

99 Technologies (Pvt.) Ltd. is seeking a motivated and enthusiastic female Customer Success Manager to join our dynamic team. The ideal candidate will be passionate about building long-term client relationships and ensuring clients gain maximum value from our products and services. You will serve as the primary point of contact for customers, playing a crucial role in their success journey.

Key Responsibilities:

  • Build and maintain strong relationships with assigned clients
  • Proactively identify and address client needs and challenges
  • Provide ongoing support and guidance to ensure successful product adoption
  • Monitor key performance indicators (KPIs) and report on client success
  • Collaborate with internal teams to deliver exceptional customer service
  • Take feedback and reviews on the product through respected platforms to improve visibility and client satisfaction

Requirements:

  • Minimum 2 years of experience in a client success or related role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical abilities
  • Passion for building and maintaining positive client relationships
  • Proficiency in CRM software and collaboration tools

Job Type: Full-time

Work Location: In person

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