Customer Relations Officer- Male
7 days ago
Job Description:
We are looking for a friendly and motivated Customer Relations Officer to join our team. The ideal candidate will be responsible for building positive relationships with customers, handling inquiries, and ensuring excellent service at all times.
Key Responsibilities:
- Handle customer inquiries via phone, email, or in person.
- Resolve complaints efficiently and professionally.
- Maintain accurate customer records and reports.
- Follow up on customer feedback and ensure satisfaction.
- Support sales and marketing initiatives when needed.
Requirements:
- High school diploma or equivalent (a degree in Business or related field is a plus).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in Microsoft Office and customer management systems.
- Previous experience in customer service or relations is an advantage.
Job Type: Full-time
Pay: Rs30, Rs50,000.00 per month
Work Location: In person
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