Chat & Email Support Trainee
4 days ago
About the Role
We are looking for a proactive and customer-focused Chat & Email Support Trainee to join our team. The ideal candidate should have strong English communication skills and a passion for delivering excellent customer service. This role is suitable for fresh graduates as well as candidates with up to 6 months of relevant experience.
Key Responsibilities
- Handle customer queries and issues promptly through email support.
- Provide accurate information regarding products, services, and processes.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Escalate complex issues to the relevant department when necessary.
- Keep records of customer interactions and update customer information in the system.
- Ensure timely follow-ups and resolution of customer concerns.
Requirements
- Fresh graduates or candidates with up to 8 months of experience in customer support.
- Excellent communication skill in English.
- Ability to multitask and manage time effectively.
- Strong problem-solving and analytical skills.
- Customer-oriented with a positive attitude.
- Basic computer literacy and familiarity with chat/email platforms.
Location: Iqbal Town, Lahore (On-site)
Timings: 8:00 PM – 5:00 AM (Monday to Friday)
Apply now by sending your CV to Or WhatsApp at
Job Type: Full-time
Pay: Rs25, Rs30,000.00 per month
Application Question(s):
- Are you comfortable with the night shift?
- How soon can you join us?
Work Location: In person
-
Email & Chat Support
2 weeks ago
Lahore, Punjab, Pakistan Dubizzle Labs Full timeis looking to hire a'Customer Support Executive'for its Bayut and Dubizlee Operations.Job Responsibilities:Responsible for provisioning the packages upon receiving invoices for new & existing accounts.Responsible for client account up gradation upon receiving invoices from different channels.Responsible for client account degradation upon expiration of...
-
Email Chat Support Representative
2 weeks ago
Lahore, Punjab, Pakistan ASK Development Full time 37,000 - 500,000 per yearResponsibilities:Respond to customer inquiries via Social Media / Email in a timely and accurate manner· Provide personalized customer service to ensure customer satisfaction· Understand customer needs and provide appropriate solutions· Escalate issues to supervisor when necessary· Keep accurate records of customer interactions and transactions· Provide...
-
CSR (Chat, Email & Calls)
2 weeks ago
Lahore, Punjab, Pakistan Osynix Group Full time 210,000 - 1,200,000 per yearBlue Box Packaging is expanding its customer support team to deliver exceptional service across the USA, UK, Australia & UAE. We're seeking a proactive CSR to handle Chat Support, Email communication, and inbound calls for custom packaging orderWhat You'll Do:Handle client inquiries via chat, email & calls – from quotes to order trackingProvide accurate...
-
Shopify Customer Support
7 days ago
Lahore, Punjab, Pakistan Live Support Limited Full time 900,000 - 1,200,000 per yearShopify Customer Support(E-commerce) — EST Shift — GulbergLocation:Gulberg (on-site)Shift Time Zone:ESTOpen Positions:10Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and help...
-
Customer Support Executives
2 weeks ago
Lahore, Punjab, Pakistan Live Support Limited Full time 900,000 - 1,200,000 per yearLocation:Gulberg, Lahore (On-site)Shift:EST (Evening/Night)Open Positions:5Compensation:Competitive SalaryAbout the RoleWe are hiringCustomer Support Executivesto provide exceptional service to e-commerce customers across live chat, email, and other digital channels. You will follow established SOPs, resolve issues efficiently, and contribute to customer...
-
Chat Support
2 weeks ago
Lahore, Punjab, Pakistan MetaMelon Full time 300,000 - 600,000 per yearAs a Chat Support Specialist, you will be responsible for assisting users of our app by responding to their queries, resolving basic technical issues, and guiding them through different features. This role requires clear communication, patience, and problem-solving skills to ensure a smooth user experience. Fresh graduates or individuals with strong...
-
Female Customer Chat Support Intern
7 days ago
Lahore, Punjab, Pakistan Aan Tourism Full time 200,000 - 400,000 per yearWe are seeking a motivated and confident Female Intern to join our Chat Support Team. The ideal candidate should have excellent written English skills, a positive attitude, and a passion for customer service. This is an in-person, full-time internship with opportunities for growth and permanent placement based on performance.Key Responsibilities:Engage with...
-
Chat Support Executive
7 days ago
Lahore, Punjab, Pakistan ibex. Pakistan Full time 300,000 - 450,000 per yearJob OverviewWe are seeking exceptional individuals who can help us bring about change in the world of CX with their expertise and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to...
-
Chat Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan Kepler Technologies (Private) Limited Full time 600,000 per yearLahoreBasedJobDo you have a passion for providing outstanding customer support? Join our team as a Chat Support Specialist and become the first point of contact for our valued customers through live chat. Requirements:-Minimum A-Levels or higher qualification-Excellent written English & communication skills-Typing speed of 40+ WPM with accuracy-Strong...
-
Chat Support Executive
1 week ago
Lahore, Punjab, Pakistan InterTech Global Full time 360,000 - 720,000 per yearResponsibilitiesRespond to customer queries in a timely and accurate way, via chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctionsMonitor customer complaints on social media and communicate with appropriate departmentsGather customer feedback and share with our Product, Sales, and Marketing teamsJob...