Office Manager

Job Overview

We are seeking a highly organized, dynamic, and proactive *Office Manager* to oversee our Islamabad office and provide strategic and operational support across all our offices in Pakistan. The ideal candidate will be responsible for the daily management of multiple departments including HR, Accounts, Immigration, UK Operations, IT, Social Media, and App Development Department and will serve as the key liaison between the CEO and local teams, effectively deputising in the CEO's absence for local operational matters.

This is a pivotal leadership role that requires excellent people management, communication, and multitasking skills to ensure smooth day-to-day operations and alignment with company goals.

Key Responsibilities

Office & Operations Management

Oversee and ensure the smooth functioning of the Islamabad office and provide support to other offices in Pakistan.

Maintain an efficient, safe, and positive working environment for all staff.

Lead office logistics, procurement, facilities management, and administration tasks.

Ensure compliance with local laws and regulations for all business operations.

Team Leadership & Cross-Functional Coordination

Manage and coordinate the activities of the following teams:

Human Resources Oversee recruitment, onboarding, staff welfare, employee relations, and HR policy compliance.

Accounts Supervise daily financial operations, expense tracking, and coordination with finance leads.

Immigration Team Support compliance with immigration rules and ensure timely processing of documentation.

UK Operations Team Act as a key point of contact for UK-based operations; facilitate collaboration between UK and Pakistan teams.

IT Team Oversee IT support, systems management, and digital infrastructure.

Social Media Team Ensure content strategy, branding, and communication goals are aligned with the company's vision.

App Development Team Monitor timelines, progress, and collaboration within the software development lifecycle.

CEO Support & Executive Leadership

Act as the CEO's representative in day-to-day operational matters across Pakistan offices.

Provide regular updates and reports to the CEO, highlighting performance, risks, and opportunities.

Participate in strategic planning, implementation of initiatives, and decision-making processes.

Handle confidential and high-level communications on behalf of the CEO when needed.

Performance Monitoring & Reporting

Set team goals and KPIs in coordination with department heads

Track progress and generate regular reports for senior leadership.

Identify areas for improvement and initiate process enhancements.

Qualifications & Experience

Bachelor's degree in Business Administration, Management, or a related field (Master's preferred

5+ years of experience in office management, operations, or administrative leadership roles.

Experience managing multi-disciplinary teams across multiple office locations.

Strong understanding of HR, finance, and IT operations.

Proven ability to deputise or support C-level executives.

Skills & Attributes

Excellent leadership and interpersonal skills.

Strong organizational and multitasking abilities.

High level of discretion and integrity in handling confidential matters.

Tech-savvy, with proficiency in office software and modern workplace tools.

Ability to manage remote or hybrid teams across different time zones.

Fluent in English and Urdu (written and spoken); other regional languages are a plus.

What We Offer

Competitive salary and benefits package

Collaborative and forward-thinking work environment

Opportunities for career growth and development

The chance to work closely with international teams and high-level executives