Receptionists / Administrative Assistants

5 days ago


Lahore, Punjab, Pakistan Remotiv Full time 150,000 - 250,000 per year

The Receptionists/ Administrative Assistants are charged with a responsibility that may have a lasting impact on the success of your organization: making a good first impression. These employees are the first representatives of your organization.

General Description

Under the direction of the LCD, the Receptionist will take care of the day-to-day operation of the Language Center, providing the highest level of service to existing and prospective customers.

Responsibilities

  • Greet all visitors/customers, prospective customers, and provide them with information and answer questions.
  • Take phone inquires from prospective customers and convert them to appointments. Monitor and actively increase customer service on all levels.
  • Follow up all inquiries by telephone or mail.
  • Give counseling to students when necessary, in coordination with LCD.
  • Prepare pedagogical/ progress cards for the following day's lessons, type up schedule for following day's lessons, put pedagogical/progress cards in holders for each teacher, post room allocation charts.
  • Take students' appointment and reschedule cancellations.
  • Assist the LCD and MI and give them proper information about students.


• Work accurately on a daily basis with the Language Center Management System.

  • Post data accurately into the computer regarding the status of student fee payments; inform students when their balance is low; confirm renewed student contracts and collect cash from students.
  • Manage group filling in cooperation with LCD and raise the group filling ratio. Administer information regarding students' transfers and related billing.
  • Manage office administration such as ordering students' material and supplies for the reception area.
  • Keep track of the material inventory.

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