E-commerce Client Support Coordinator

2 weeks ago

Rawalpindi, Punjab, Pakistan GrowthRise Solutions Full time 400,000 - 600,000 per year

Company Description

GRS (GrowthRise Solutions) is a dedicated team of experts providing freelancing and virtual assistance services across various IT domains. Serving clients globally, we are committed to delivering efficient and quality-driven solutions.

Role Description

This is a full-time, on-site role in Rawalpindi for an E-commerce Client Support Coordinator. The Coordinator will manage daily interactions with clients, handle case management, provide technical support, and address customer service issues. Responsibilities include effective communication with clients, managing feedback and returns, and ensuring seamless e-commerce operations.

Qualifications

  • Strong Interpersonal Skills and Communication abilities
  • Proficiency in Case Management and Customer Service
  • Experience in Technical Support
  • Excellent problem-solving and organizational skills
  • Ability to work effectively in a team environment
  • Prior experience in e-commerce support or a related field is preferred
  • A bachelor's degree in Business, IT, or a related field is beneficial

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