Head of Sales

Position: Head of Sales

Location: Enza Home, Islamabad

Department: Sales & Business Development

Employment Type: Full-Time

Reporting To: Country Manager / General Manager

About Enza Home

Enza Home is a leading international furniture and lifestyle brand known for premium quality, modern aesthetics, and a high-end customer experience. At our Islamabad showroom, we strive to deliver exceptional service through strategic sales leadership, customer-centric processes, and strong market presence.

Role Overview

The Head of Sales will oversee sales operations, lead the sales team, and develop strategies to drive revenue growth for Enza Home Islamabad. This role demands strong leadership, excellent communication skills, market insight, and the ability to manage high-value customer interactions. The ideal candidate will ensure sales targets are achieved while maintaining Enza Home's premium brand standards.

Key ResponsibilitiesSales Leadership & Strategy

• Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
• Lead, mentor, and manage the sales team to ensure high performance and productivity.
• Set KPIs, sales goals, and performance benchmarks for the showroom.
• Analyze sales trends, customer behavior, and market competition to optimize sales plans.

Team Management & Training

• Provide ongoing training and coaching to sales staff on product knowledge, customer handling, and sales techniques.
• Conduct regular team meetings, performance reviews, and progress evaluations.
• Ensure a disciplined, professional, and motivated sales environment.

Customer Relationship Management

• Maintain strong relationships with high-end customers, designers, architects, and corporate clients.
• Support the team in handling key accounts, complex inquiries, and VIP customers.
• Ensure exceptional customer service and address escalations promptly and professionally.

Showroom Operations & Presentation

• Oversee daily showroom activities to maintain premium presentation and smooth operations.
• Ensure the display layouts, product arrangements, and merchandising follow Enza Home brand standards.
• Coordinate with design and inventory teams for product availability and showroom readiness.

Business Development & Market Growth

• Identify new business opportunities, partnerships, and corporate clients.
• Support marketing initiatives, promotional campaigns, and sales events to increase footfall and brand reach.
• Provide insights for local market expansion, customer segments, and product demands.

Reporting & Coordination

• Prepare sales reports, forecasts, and performance analysis for senior management.
• Coordinate with warehouse, finance, logistics, and marketing departments for seamless sales operations.
• Ensure compliance with company policies, pricing guidelines, and operational standards.

Skills & QualificationsEducation

• Bachelor's or Master's degree in Business Administration, Sales, Marketing, or related fields.

Experience

• 5–8 years of sales experience, preferably in high-end retail, furniture, interior design, or lifestyle brands.
• Proven track record of achieving sales targets and leading successful teams.
• Experience in premium retail environments is highly preferred.

Technical Skills

• Strong command of sales reporting tools, CRM systems, and MS Office (Excel, PowerPoint).
• Strong analytical, forecasting, and planning abilities.

Soft Skills

• Exceptional leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Customer-centric mindset with a professional and polished demeanor.
• Strong problem-solving and decision-making abilities.
• Ability to work under pressure and meet deadlines.

What We Offer

• Competitive salary with attractive performance-based incentives.
• Leadership opportunity within a growing global furniture brand.
• Professional development and career growth pathways.
• Creative and collaborative working environment.
• Exposure to high-end clients, designers, and industry leaders.

Job Type: Full-time

Pay: Rs100, Rs120,000.00 per month

Work Location: In person