L2 Customer Support Engineer

Job Title: Technical Support Engineer - L2Location: DHA Phase-8, Lahore (on-site role)Working Hours: Australian Time ZoneJob Summary:Responsible for providing Tier 2 (L2) support to our customers by researching, diagnosing, troubleshooting data issues and resolving incidents and providing support for data issues and other technical problems for our Algo...

Role Overview: The L1/L2 Support Engineer will provide high-level technical support, ensuring the smooth operation of our software applications and systems. The ideal candidate will have extensive experience in supporting Azure and .NET environments.Key Responsibilities:Handle and resolve incidents and technical issues reported by users or identified through...

Job Title: Senior Customer Support SpecialistCompany: AZ TechnologiesLocation: Johar Town, LahoreShift: Night Shift (9 PM – 6 AM, Pakistan Time)Job Description:AZ Technologies is hiring a Senior Customer Support Specialist to provide technical support to remote users. The role involves handling login, password, and email-related issues while ensuring...

Shopify Customer Support(E-commerce) — EST Shift — GulbergLocation:Gulberg (on-site)Shift Time Zone:ESTOpen Positions:10Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and help...

Location:Lahore (Onsite)Type:Full-time – US TimezoneSalary:PKR 400,000/month (Negotiable)About the Role:We're looking for a skilledL3 Software Support Engineerto handle complex technical issues for SaaS and on-premise products. You'll troubleshoot across front-end, back-end, databases, and APIs to ensure seamless product performance.Key...

About UsTekHQS is a premier technology firm headquartered in Lake Forest, California, USA, with a strategic offshore development center in Lahore, Pakistan. With over 12 years of expertise, we empower global businesses across USA, Europe, Asia, Australia, and the UAE through innovative digital solutions in AI/ML, Blockchain, ERP, IoT, Cybersecurity, and...

We're Hiring:  Business Development / Sales Manager Europe (Spain Vertical) Location: Lahore| Full-TimeAbout the Role:We are looking for a Business Development / Sales Manager with a strong track record in IT Services sales, particularly focused on L1, L2, and L3 support services. This role will drive expansion in Europe, especially Spain, building new...

We are seeking a detail-oriented and customer-focusedLevel 1 Support Team Memberto be the first point of contact for our users. You will assist customers with basic technical issues, respond to general product questions, and escalate more complex issues to higher-tier support or engineering as needed.Key ResponsibilitiesRespond to customer inquiries in a...

Customer Support Executive (SaaS)Position SummaryWe are seeking aCustomer Support Executiveto provide first-class support for ourSoftware-as-a-Service (SaaS) platform. The role involves managing customer queries, assisting with product usage, and ensuring accurate data/content uploading on the company's website. The successful candidate will serve as a...

Company DescriptionHalimSol is a software house offering next-gen access control and visitor management that provides a unified platform built to mitigate risk and manage and orchestrate security and safety operations, across single sites, multiple facilities, and large campuses.Role DescriptionThis is a full-time, on-site role for a Technical Support...