L2 Customer Support Engineer

Role Overview: The L1/L2 Support Engineer will provide high-level technical support, ensuring the smooth operation of our software applications and systems. The ideal candidate will have extensive experience in supporting Azure and .NET environments.Key Responsibilities:Handle and resolve incidents and technical issues reported by users or identified through...

Hiring: L1 SupportWe are looking for a L1 Support Executive with excellent communication skills to join our team. Candidates from the call center industry are highly encouraged to apply.Location: Muslim town, LahoreEmployment Type: Full-TimeExperience: 1 – 2 yearsTiming: 10AM- 7PM (Pakistan time)Key Responsibilities:Act as the first point of contact for...

Shopify Customer Support(E-commerce) — EST Shift — GulbergLocation:Gulberg (on-site)Shift Time Zone:ESTOpen Positions:10Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and help...

Location:Lahore (Onsite)Type:Full-time – US TimezoneSalary:PKR 400,000/month (Negotiable)About the Role:We're looking for a skilledL3 Software Support Engineerto handle complex technical issues for SaaS and on-premise products. You'll troubleshoot across front-end, back-end, databases, and APIs to ensure seamless product performance.Key...

About UsTekHQS is a premier technology firm headquartered in Lake Forest, California, USA, with a strategic offshore development center in Lahore, Pakistan. With over 12 years of expertise, we empower global businesses across USA, Europe, Asia, Australia, and the UAE through innovative digital solutions in AI/ML, Blockchain, ERP, IoT, Cybersecurity, and...

We are seeking a detail-oriented and customer-focusedLevel 1 Support Team Memberto be the first point of contact for our users. You will assist customers with basic technical issues, respond to general product questions, and escalate more complex issues to higher-tier support or engineering as needed.Key ResponsibilitiesRespond to customer inquiries in a...

Efani is a secure mobile service provider that's focused on cybersecurity. It's built to protect users from mobile-threats like SIM swap attacks, eavesdropping, identity tracking, and other security vulnerabilities.We use a "mobile virtual network operator" (MVNO) model, meaning they don't own the physical network towers; they lease infrastructure from big...

Efani is a secure mobile service provider that's focused on cybersecurity. It's built to protect users from mobile-threats like SIM swap attacks, eavesdropping, identity tracking, and other security vulnerabilities.We use a "mobile virtual network operator" (MVNO) model, meaning they don't own the physical network towers; they lease infrastructure from big...

Job SummaryWe are seeking a Application Support Engineer to join our dynamic Product Support Team. The ideal candidate will act as the technical bridge between our clients, internal engineering, and product teams — ensuring seamless product performance, issue resolution, and customer satisfaction. Key Responsibilities: Serve as the first line of...

Company DescriptionMini Monsters is a Pakistan-based kids' clothing brand offering a wide range of stylish, comfortable, and high-quality apparel for Kids 0-4Years. We believe kids' fashion should be fun, expressive, and affordable, which is why every outfit we design is made with care, creativity, and attention to detail. Our goal is to make online shopping...