Customer Support Executive

2 weeks ago

Karachi, Sindh, Pakistan Express Business Solutions Full time $40,000 - $60,000 per year

Company Description

Express Business Solutions specializes in providing smart, efficient, and reliable services tailored for sustainable business growth. We empower entrepreneurs, startups, and established businesses with end-to-end support, including company setup, compliance, finance, and digital presence. Our core services cover company registration, business loans, tax filing, and website design, among many others. We pride ourselves on being expert-driven, ensuring your business scales with confidence.

Role Description

This is a full-time remote role for a Customer Support Executive. The role involves managing customer inquiries, providing online and technical support, and ensuring high levels of customer satisfaction. Daily tasks include addressing customer issues, troubleshooting technical problems, and maintaining detailed records of interactions. The Customer Support Executive will play a key role in helping clients navigate and utilize our wide array of business solutions.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Experience in Online Support and Technical Support
  • Strong problem-solving and troubleshooting abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and maintain detailed records
  • Experience in business support services is a plus

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