Contact Center Team Lead

About AbacusFor 40+ years, Abacus has been driving digital transformation with innovative business solutions, scalable services, and a culture built on integrity, collaboration, and growth.Role OverviewWe're looking for a Team Lead – Call Center Operations to oversee daily BPO operations, ensure top-notch performance, and deliver exceptional customer...

Company DescriptionHR Business Solutions (HRBS) is a professional Human Resource and business consultancy partner based in Lahore. Our team combines traditional HR practices with customized solutions to address various business challenges. We prioritize integrity, confidentiality, and customer growth, striving to exceed client expectations with quality...

At Cloud Vertix we're looking for a high performing Call Center Team Lead who is an expert in cold calling, closing sales in the US market, and building a winning team.Your Role:Make outbound cold calls to local service businesses in the US.Present and pitch our SEO and web development servicesHandle objections confidently and close deals over the...

We are hiring Team Lead-Call Care CenterTo effectively build call center culture, the supervisor is responsible for "on-the-floor" activities and must be available to assist agents while they are "on-the-floor."Lead a team to deliver exceptional customer services.Lead process improvements / operational fixes to enhance customer experience.Measuring resource...

Location: LahoreEducation: Intermediate/GraduationExperience: At least 02 years of experience for designing, delivering, and evaluating training programs for our call center representatives. Proven experience as a Call Center Trainer or similar role, preferably in a call center environment.Key Responsibilities:Develop comprehensive training programs for call...

Location: LahoreEducation: Intermediate/GraduationExperience: At least 02 years of experience for designing, delivering, and evaluating training programs for our call center representatives. Proven experience as a Call Center Trainer or similar role, preferably in a call center environment.Key Responsibilities:· Develop comprehensive training programs for...

Location: LahoreEducation: Intermediate/GraduationExperience: At least 02 years of experience of experience in Domestic customer service management.Key Responsibilities:Setting and meeting performance targets for speed, efficiency and quality.Ensure campaigns promotional and marketing materials activities are properly communicated and executed to agents...

Job Title: Assistant Manager Call Center OperationsLocation: Lahore, PakistanDepartment: BPO OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting...

Location: LahoreEducation: Intermediate/GraduationExperience: At least 02 years of experience of experience in Domestic customer service management.Key Responsibilities:· Setting and meeting performance targets for speed, efficiency and quality.· Managing the Contact Center Shifts by keeping strong communication with Clients.· Updates job knowledge by...

"Please read the job description and requirements carefully before applying. Only apply if you meet the qualifications, as applying without meeting them may affect your eligibility for other positions."HiringNow #TeamLeadJobs #BPOCareers #CustomerServiceLeadership #LahoreJobs #BPOJobs #CareerOpportunity #GlobalOperations #CustomerExperience...