Customer Support Representative Trainee
2 weeks ago
About the Role:
We are looking for a Customer Service Representative Trainee to join our team in the packaging industry. This is an entry-level position ideal for fresh graduates or individuals with up to 1 year of experience who are eager to learn and grow in a professional environment. The ideal candidate should have good communication skills and a positive, helpful attitude toward customers.
Key Responsibilities:
Assist in handling customer phone calls, emails, and messages.
Support the team in answering product-related queries.
Help maintain records of customer orders and feedback.
Learn how to manage customer complaints in a polite and professional way.
Follow up with clients to ensure they are satisfied with service.
Gain knowledge about packaging materials and company products.
Requirements & Skills:
Good spoken and written English communication skills.
Friendly personality and willingness to help customers.
Ability to learn quickly and work in a team.
Recently completed or pursuing a Bachelor's degree in Business, Marketing, or a related field.
Internship or customer-facing experience is a plus.
Job Type: Full-time
Pay: Rs25, Rs30,000.00 per month
Application Question(s):
- How soon can you join?
- Are you comfortable with the night shift?
Work Location: In person
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