Customer Support Specialists

2 weeks ago


Karachi, Sindh, Pakistan TECHOMATRIX Full time 480,000 - 720,000 per year

Customer Support Specialist (Morning Shift) – Join Our Team

Location: F.B. Area Block 10, Karachi

Shift: Any 9 hours shift b/w 6pm to 6am

Working Days: 6 days a week

Job Type: Full-time, Onsite

Responsibilities:

Provide top-notch support to international clients via calls, emails, and chat

Resolve customer inquiries efficiently and professionally

Maintain accurate records of customer interactions in CRM systems

Identify customer needs and provide appropriate solutions

Collaborate with internal teams to enhance service quality

Requirements:

Experience: 1-2 years in customer support or a related role

Communication: Excellent English (verbal & written)

Customer Focus: Strong problem-solving and interpersonal skills

Tech-Savvy: Familiarity with CRM tools and support platforms

Mindset: Proactive, patient, and detail-oriented

Apply via the link

Job Type: Full-time

Pay: Rs40, Rs60,000.00 per month

Application Question(s):

  • Are you willing to work in night shift?

Work Location: In person



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