Sales QA Specialist – Call

3 days ago


Islamabad Federal Board, Pakistan BI COMMUNICATIONS Full time 900,000 - 1,200,000 per year

QA Executive – Role Overview

Position: Quality Assurance Executive (Sales – Call & Text Monitoring)

Reports To: QA Manager

Department: Quality Control

Key Responsibilities:

  • Calibration Owner:
  • Lead calibration sessions with sales, QA, and training teams to align expectations on quality standards.
  • Process Optimizer:

Identify gaps and suggest improvements in sales scripts, objection handling, and communication flows.Document and report quality deviations, compliance breaches, and training needs proactively.Analyze agent performance trends based on call/text audits and support the sales team with actionable insights.Deep-dive into both verbal and written sales interactions to evaluate effectiveness, accuracy, and persuasion quality.

  • Issue Reporter:
  • Performance Analyst:
  • Call & Text Message Analysis:

Job Type: Full-time

Work Location: In person


  • QA Specialist

    5 days ago


    Islamabad, Islamabad, Pakistan CyberSoft Vantage - CSV Full time 400,000 - 600,000 per year

    Job Title: QA Specialist (Onsite)At CyberSoftVantage, we are looking for a QA Specialist to join our team.Requirements:To succeed in this role, you should have:A Bachelor's degree in Computer Science, Software Engineering, or a related field1.5–2 years of experience in Software Quality AssuranceStrong understanding of QA methodologies, software testing...


  • Islamabad, Islamabad, Pakistan Itspark Full time 300,000 - 600,000 per year

    Post of "Junior QA Specialist", with the following requirements:1. Basic knowledge of QA2. Experience and practical knowhow of automated testing and Selenium web driver technology3. Good communication skills

  • Sales Representative

    2 weeks ago


    Islamabad Federal Board, Pakistan QuellxCode Pvt Ltd Full time 240,000 - 360,000 per year

    We are seeking a highly motivated and results-driven Self Closer Sales Representative to join our call center team. The ideal candidate will be responsible for handling inbound and outbound calls, engaging potential clients, pitching products/services effectively, and closing sales independently without needing a separate closer.This position requires strong...


  • Islamabad Federal Board, Pakistan Clear House Accountants Full time 420,000 - 630,000 per year

    JD for Sales Call and Customer Sales Representative:Manage large amounts of inbound and outbound calls in a timely manner in fully fluent English. Must have US or UK English accent.Should be able to create and follow communication "scripts" to handle different topics.Should be able to carry out customer surveys and also collect basic information from...

  • QA Specialist

    1 week ago


    Islamabad, Islamabad, Pakistan Xoom Plus Full time

    Xoom Plusis a growing digital marketing agency based in Islamabad, specialising in SEO, paid search marketing, content writing, video production, and web development. We are a team of creative professionals dedicated to helping brands grow with impactful strategies and engaging digital experiences.We are looking for a talentedQA Specialist – Content...


  • Islamabad Federal Board, Pakistan GStones International Properties Full time 480,000 - 960,000 per year

    Job Title: Sales Agent – Truck Dispatch Campaign (US Market)Location: Blue Area, Islamabad (Near 7th Avenue Metro Station)Work Type: On-site only (No remote positions available)Shift Timing: 6:00 PM – 2:00 AM (Night Shift)About the RoleWe are looking for a motivated and experienced Sales Agent to join our Truck Dispatch campaign targeting the U.S....

  • QA Officer

    6 days ago


    Islamabad, Islamabad, Pakistan PINCHFORTH HR CONSULTANTS Full time 40,000 - 60,000 per year

    Join a performance-driven and growth-oriented organization where your skills and attention to detail can make a real impact.Position: QA OfficerEmployment Type: Full-TimeShift Timings: 9:00 AM to 6:00 PM (Morning Shift)Salary Package: 43k + 5k BonusKey Responsibilities:Monitor and evaluate calls, chats, and performance to ensure quality standards.Identify...


  • Islamabad, Islamabad, Pakistan Global Digital Solutions Full time 900,000 - 1,200,000 per year

    Are you detail-oriented, organized, and passionate about improving sales quality and customer communication?JoinGlobal Digital Solutions, a fast-growing digital company where quality and performance go hand in handLocation:Soan Garden, G Block – Islamabad (On-site)Position:Full-timeWhat You'll Do:Review and evaluate sales chat conversations to ensure...


  • Islamabad Federal Board, Pakistan We Always Social Site , IT Services Provider Full time 1,200,000 - 3,600,000 per year

    About usAt WeAlways Tech, we're on a mission to revolutionize the marketing landscape by consistently providing exceptional quality work that surpasses expectations. Our focus on excellence allows us to drive success for our clients and make a meaningful impact.What to expectIn simple terms, we are a young and quickly growing small business. We have high...


  • Islamabad I-/Markaz, Pakistan BiNi Telecom Full time 480,000 - 720,000 per year

    Job Title:Call Center Verifier – MVA & Medicare Campaign (Night Shift)Job Description:WAVE is hiring Verifiers for our MVA & Medicare Campaign at our Islamabad office.If you have prior call center experience and can handle a fast-paced sales environment, we'd love to have you on boardWhat You'll Do:Make and receive calls to verify customer...