Customer Service Representative

4 days ago


Karachi, Sindh, Pakistan Plegma Marketing Full time 960,000 - 1,200,000 per year

𝐏𝐥𝐞𝐠𝐦𝐚 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 is seeking an elite 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 to join our team in Karachi. This is a premium opportunity for a candidate who can deliver world-class communication and customer experience.

𝗝𝗼𝗯 𝗧𝗶𝘁𝗹𝗲: Customer Service Specialist

𝐏𝐚𝐲𝐨𝐮𝐭: Rs. 80,000 to Rs. 100,000

𝗧𝗶𝗺𝗶𝗻𝗴𝘀: from 07:00 PM to 04:00 AM

𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: At least
𝟏 𝐲𝐞𝐚𝐫
of experience in the International market.

𝐄𝐬𝐬𝐞𝐧𝐭𝐢𝐚𝐥 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬 (𝐍𝐨𝐧-𝐍𝐞𝐠𝐨𝐭𝐢𝐚𝐛𝐥𝐞)

  • Must possess 𝐧𝐚𝐭𝐢𝐯𝐞 𝐨𝐫 𝐧𝐞𝐚𝐫-𝐧𝐚𝐭𝐢𝐯𝐞 𝐟𝐥𝐮𝐞𝐧𝐜𝐲 in both spoken and written English.
  • A neutral, professional, and easily understandable 𝐍𝐨𝐫𝐭𝐡 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐧/𝐔𝐒 𝐚𝐜𝐜𝐞𝐧𝐭 is required for flawless communication.

A minimum of 𝟏 𝐲𝐞𝐚𝐫 of continuous, high-performance experience in a relevant customer service, BPO, or client-facing role.

  • Proficiency in CRM software and standard office applications.
  • Proven ability to handle complex issues and maintain professionalism under pressure.

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 (𝐓𝐡𝐞 𝐈𝐦𝐩𝐚𝐜𝐭 𝐘𝐨𝐮'𝐥𝐥 𝐌𝐚𝐤𝐞)

  • Serve as the primary point of contact for high-value clients, delivering exceptional service.
  • Resolve complex inquiries, troubleshoot issues, and escalate cases efficiently.
  • Maintain comprehensive customer records and contribute to process improvement.
  • Represent our brand with professionalism and clarity in every interaction.

Ready to claim your spot? Apply Now

𝗧𝗛𝗜𝗦 𝗜𝗦 𝗔𝗡 𝗢𝗡-𝗦𝗜𝗧𝗘 𝗝𝗢𝗕

𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝗣𝗹𝗲𝗴𝗺𝗮𝗘𝗳𝗳𝗲𝗰𝘁

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