
Recruiting Operations Manager
2 weeks ago
Role Overview:
We are seeking a proactive and detail-oriented
Recruitment Operations Manager
to lead and streamline our recruitment operations. You will serve as the central
operations lead for a growing talent acquisition team, managing workflows, vendor
relationships, reporting, and day-to-day process implementation. This role is critical
to ensuring efficiency, accountability, and seamless communication across the
recruitment and contractor lifecycle.
Key Responsibilities:
Recruitment and Operational Oversight:
- Oversee daily recruitment operations, including role assignments, candidate pipeline tracking, and ATS oversight.
- Collaborate closely with the Recruitment Lead to ensure effective team execution and delivery on hiring needs.
- Lead recruiter meetings and provide performance feedback to continuously improve team results.
- Monitor current and upcoming demands from vendors and clients to anticipate team workload.
- Plan recruitment team bandwidth accordingly and proactively flag the need for additional resources or team expansion to leadership.
Process Implementation and Workflow Management:
- Enhance, Execute and enforce recruitment workflows and templates defined by the Director of Operations.
- Maintain and optimize internal trackers (Employee, Position, Candidate).
- Responsible for creating and issuing necessary employment-related documents in a timely and accurate manner.
Vendor and Client Coordination:
- Manage professional relationships with client points of contact (POCs), ensuring ongoing collaboration and clear communication.
- Submit qualified candidates to clients and follow up for feedback and status updates.
Reporting and Analysis:
- Generate and present weekly recruitment and operations reports to leadership.
- Track key performance indicators (KPIs) to evaluate and improve operations efficiency and outcomes.
Contractor and Candidate Relationship Management:
- Act as a relationship manager for placed contractors, ensuring engagement and issue resolution.
- Support onboarding processes in partnership with HR/Finance for smooth transitions into active roles.
Qualifications:
- 6+ years of experience in recruitment operations, talent acquisition, or HR operations with 2+ years of management experience.
- Proven experience managing recruitment teams or workflows across multiple roles/clients.
- Experienced in establishing professional relationships and managing client and vendor onboarding processes.
- Strong organizational and communication skills with a focus on process enforcement and quality assurance.
- Experience with ATS tools, tracker systems, and reporting dashboards.
- Demonstrated ability to work cross-functionally with HR, finance, and leadership.
- Experience with vendor management or staffing partnerships is a strong plus.
- Background in public/private sector recruitment is advantageous.
Preferred Attributes:
- Analytical mindset with strong attention to detail.
- Adaptable, proactive, and collaborative leadership style.
- Comfortable working in a fast-paced, evolving organization.
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