Head of People

Company: Minerva Research Solution

Location: Karachi, Pakistan (On-site)

Working Hours: 04:00 PM – 12:00 AM

Reports To: Senior Leadership / CEO

Job Type: Full-Time

About Minerva Research Solution

Minerva Research Solution is a rapidly growing clinical research organization committed to advancing healthcare innovation and improving patient outcomes. As we expand, we are seeking a dynamic Head of People & Culture to shape a thriving workplace culture, build strong leadership capabilities, and develop people-centric strategies that align with our mission and organizational growth.

Role Overview

The Head of People & Culture will act as the strategic custodian of Minerva's culture, employee experience, and organizational development. This role requires a leader with strong emotional intelligence, a strategic mindset, and deep expertise in People & Culture functions—particularly within regulated environments (clinical research, healthcare, life sciences, or pharma).

This position will lead culture transformation, employee engagement, performance development, and grievance management, while ensuring a safe, respectful, compliant, and growth-oriented work environment across all departments.

Key Responsibilities
Culture & Organizational Development

• Develop and drive a unified, values-based culture that supports high performance, inclusion, and employee well-being.
• Create culture-building frameworks, engagement rituals, and recognition programs across teams.
• Champion diversity, equity & inclusion initiatives to foster a respectful and psychologically safe workspace.

• Employee Relations, Policy & Governance

• Serve as the primary custodian for employee relations and grievance management, ensuring confidentiality, fairness, and compliance.

• Oversee the development and implementation of HR policies aligned with regulatory and ISO standards.
• Advise leadership on people strategy, employee well-being, behavior management, and disciplinary matters.

Learning, Leadership & Capability Development

• Build and implement a company-wide learning and capability strategy aligned to future skill needs.
• Launch leadership development, coaching, and competency-building programs for emerging and existing leaders.
• Partner with QA and Operations to embed continuous learning within SOPs, compliance, and quality frameworks.

Talent, Performance & Retention

• Design and oversee talent development roadmaps, career pathways, and succession planning.
• Introduce mentorship programs, growth planning tools, and data-driven retention strategies.
• Lead performance enablement—focusing on growth, accountability, and meaningful feedback loops.

Qualifications

• Bachelor's or Master's degree in HR, Organizational Psychology, Human Capital Management, or related field. (Certifications in OD, Coaching, or L&D strongly preferred.)
• 7–12 years of progressive HR experience with at least 3+ years in a leadership role.
• Experience in clinical research, healthcare, life sciences, pharmaceuticals, or regulated environments is highly desirable.
• Demonstrated expertise in culture transformation, employee relations, L&D, and leadership development.
• High emotional intelligence, strong communication skills, and proven ability to manage sensitive and complex situations.
• Familiarity with ISO standards, audit-ready HR practices, and compliance frameworks is a strong advantage.

Benefits

• Competitive salary with performance-based bonuses
• Medical health insurance coverage
• EOBI coverage
• Professional learning & development support
• Paid time off and generous leave policies
• Employee Well-being & Mental Health Support Programs
• Team-building and company-sponsored events
• Growth and leadership exposure opportunities
• Family-friendly and diversity-supportive HR policies
• Technology-enabled work environment
• Community outreach & CSR initiatives

Note

As part of our commitment to gender inclusivity and to ensure a safe, empathetic, and approachable grievance-handling environment, female candidates are strongly encouraged to apply for this leadership role.

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