Director Business Development

About the Role

We are seeking a dynamic, results-driven, and hands-on Director of Business Development to lead our expansion in non-cyber services, including AI, Cloud, Business Intelligence, Managed Services, and Custom Development.

This senior role combines strategic leadership with hands-on execution: you will directly manage proposal development and CRM processes in the early phase, while also building a scalable business development team and function. You will be responsible for driving revenue growth, building client relationships, and establishing efficient, repeatable business development practices that position the company as a trusted partner in North America and beyond.

Key Responsibilities

Business Development Strategy

• Drive growth of non-cyber services (AI, Cloud, BI, Managed Services, Application & Web Development).
• Develop and execute go-to-market strategies, adapting quarterly to client demand and market trends.
• Build frameworks for identifying and pursuing both latent and active client needs.
• Partner with senior leadership to align pursuit decisions with company growth goals.

Client Expansion & Relationship Management

• Engage with the existing 300+ clients (primarily on the cyber side) to cross-sell non-cyber services.
• Identify, qualify, and prioritize opportunities with federal, provincial, and private sector organizations in North America, as well as UK, Australia, and the Middle East.
• Conduct regular client business reviews (QBRs/WBRs) to strengthen relationships and uncover opportunities.
• Represent the company at industry summits, events, and client meetings to generate leads and expand brand presence.

RFP/RFQ/RFI & Proposal Management

• Hands-on responsibility in the early phase: personally coordinate, write, edit, and manage proposals until the team is in place.
• Build and lead a dedicated proposal management practice for non-cyber services.
• Standardize templates, content libraries, pricing models, and compliance processes to improve efficiency.
• Collaborate with technical managers (AI, Cloud, BI) for solution input, win themes, and competitive positioning.
• Oversee all opportunity platforms (Merx, Biddingo, Bonfire) to ensure timely pursuit decisions and high-quality submissions.

Sales, Revenue Growth & CRM Oversight

• Develop a robust sales pipeline through repeat business, outbound prospecting, partnerships, and software resale opportunities (Microsoft, Oracle, etc.).
• Own and optimize Microsoft Dynamics 365 Sales CRM: ensure pipeline integrity, reporting accuracy, and workflow automation.
• Track and report KPIs: number of RFPs submitted, win/loss ratios, conversion rates, new revenue generated, and client expansion.
• Leverage analytics to refine business development strategy and improve success rates.

Leadership & Team Development

• Roll up sleeves in the short term to personally manage proposals and CRM operations.
• Build and mentor a small team of BD executives and proposal specialists as the function scales.
• Establish governance, processes, and accountability standards for the business development team.
• Foster a collaborative culture with cross-functional teams (Finance, Sales, Delivery, Marketing).
• Act as a bridge between executive leadership and the BD team, ensuring alignment with corporate strategy.

Qualifications & Skills

• Bachelor's degree in Business, IT, Marketing, or related field; MBA preferred.
• 10+ years of business development experience, with at least 5 years in IT, Managed Services, or Professional Services.
• Proven success in North American markets (US & Canada); global exposure a plus.
• Strong expertise in RFP/RFI/RFQ management and proposal strategy.
• Familiarity with IT services sales cycles (AI, Cloud, BI, App Dev, Managed Services).
• Hands-on experience with Microsoft Dynamics 365 Sales CRM (pipeline management and workflow automation).
• Excellent writing, editing, and storytelling skills, with the ability to craft compelling proposals.
• Strong leadership, team-building, and stakeholder engagement abilities.
• Ability to travel internationally as required.

Why Join Us?

• Unique opportunity to build and lead a new business development function from the ground up.
• Exposure to diverse industries, clients, and cutting-edge IT services.
• High visibility and influence with executive leadership.
• Competitive executive-level compensation with performance-based incentives.
• Flexible remote/hybrid work environment with international exposure.

Location: (Remote from Pakistan, with travel to North America as required)

Reports To: Senior Leadership Team