Success Delivery Manager

2 weeks ago

Lahore, Punjab, Pakistan Purelogics Full time

PureLogics is a leading software development and SaaS company, delivering innovative and scalable technology solutions across the globe. With a strong focus on client satisfaction and long-term partnerships, we empower businesses through automation, data intelligence, and

cloud-native platforms.

Job Description

As a Success Delivery Manager at PureLogics, you will lead the end-to-end client journey—from onboarding and implementation to adoption and growth—ensuring client success with our SaaS solutions. You'll work cross-functionally with Sales, Product, and Engineering to deliver exceptional experiences and build long-term strategic relationships.

Responsibilities:

  • Be the primary point of contact for assigned clients, ensuring smooth delivery and post-launch engagement.
  • Drive onboarding, training, and successful deployment of client products.
  • Understand client business goals and align our solutions to drive measurable outcomes.
  • Manage timelines, resources, and client expectations across multiple projects.
  • Identify growth opportunities within accounts (upsell/cross-sell) and support the Sales team in converting them.
  • Collaborate with internal teams to resolve issues and continuously improve the client journey.
  • Conduct quarterly business reviews (QBRs) and maintain a high level of client satisfaction and retention.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • years of experience in client-facing roles (Engagement Manager / CSM / Project Manager) in a SaaS or tech environment.
  • Proven success managing B2B SaaS clients and leading complex project implementations.
  • Strong communication, stakeholder management, and relationship-building skills.
  • Comfortable working in fast-paced, agile environments.
  • Tech-savvy and able to translate technical concepts into business value.

Preferred Qualifications:

  • Experience with tools such as JIRA, Trello, HubSpot, Salesforce, or similar CRM/PM platforms.
  • Certifications like PMP, CSM, or Customer Success certifications are a plus.
  • Exposure to cloud platforms (AWS/Azure) or API-based integrations

Experience:

  • Min 10 years

About Us:

PureLogics is a full services technology company with having presence in the USA, UAE, and in Lahore. Over the past 18+ years, we have matured from a narrowly-focused five-person team to a well-established technology hub with around employees. We're CMMI Level 2 and ISO Certified company and highly acclaimed AWS consulting partners.

The success of our business mainly lies in building a team of A-players, who work together and build together, and who crave perfection in everything they produce for our elite clients. We offer the opportunity to young and enthusiastic individuals that are eager to take on tough challenges under our mentorship toward a bright future.

What are we offering?

  • Health Insurance
  • Life Insurance
  • Employee Benefits Program
  • Leave En-cashment
  • Food Compensation
  • Public Holiday Compensation
  • Weekend Work Compensation
  • Birthday Celebration
  • Star Of the Months
  • Referral Bonus
  • Car Finance Program
  • Bike Finance Program
  • Quarterly Meet-Up
  • Paid Certification
  • Sports Gala
  • Child education program
  • Eid Gifts
  • Iftar Meals

Job Type: Full-time

Pay: Rs700, Rs800,000.00 per month

Work Location: On the road

  • Success Delivery Manager

    4 days ago

    Lahore, Punjab, Pakistan Purelogics Full time 3,360,000 - 4,800,000 per year

    PureLogics is a leading software development and SaaS company, delivering innovative and scalable technology solutions across the globe. With a strong focus on client satisfaction and long-term partnerships, we empower businesses through automation, data intelligence, andcloud-native platforms.Job DescriptionAs a Success Delivery Manager at PureLogics, you...

  • Product Delivery Manager

    4 days ago

    Lahore, Punjab, Pakistan The Garden of Eve Full time 1,200,000 - 3,600,000 per year

    We are looking for a Product Delivery Manager to oversee the execution, implementation, andsuccessful delivery of IT/software projects and services for our global clients. This role is delivery-driven—focused on project management, client coordination, cross-team leadership, and serviceexcellence.The Product Delivery Manager ensures that all client...

  • Customer Success Manager

    2 weeks ago

    Lahore, Punjab, Pakistan My Tutor Source (MTS) Full time 1,200,000 - 2,400,000 per year

    Company Description:My Tutor Source (MTS) is an international teaching platform providing educational services in regions such as the Middle East, the UK, and the US. MTS offers highly qualified and experienced tutors for one-on-one online tutoring, ensuring sessions are beneficial and enjoyable for students. Our tutors are expert professionals, not...

  • Service Delivery Manager

    2 days ago

    Lahore, Punjab, Pakistan Truerpo Full time 1,200,000 - 3,600,000 per year

    Job Summary:We are looking for an experienced Service Delivery Manager – Shared Services to lead the end-to-end delivery of IT services across multiple clients within a shared services model. This leadership role involves managing a team of technical professionals spanning Helpdesk, Network, Cloud, Systems, and IT Security disciplines. The ideal candidate...

  • Service Delivery Manager

    1 week ago

    Lahore, Punjab, Pakistan VaporVM Full time 1,800,000 - 2,500,000 per year

    Job Title: Service Delivery Manager – Shared ServicesLocation: LahoreJob Type: Full-TimeExperience: 10+ YearsJob Summary:We are looking for an experiencedService Delivery Manager – Shared Servicesto lead the end-to-end delivery of IT services across multiple clients within a shared services model. This leadership role involves managing a team of...

  • Customer Success Manager

    2 weeks ago

    Lahore, Punjab, Pakistan Techies Global Full time 800,000 - 1,200,000 per year

    Company DescriptionTechies Global transforms ideas into tangible digital solutions, specializing in digital marketing. Our goal is to empower clients to achieve higher visibility and business success through a transparent, streamlined approach. With a cohesive and growth-oriented culture, we invest in our employees' development. We deliver an effortless...

  • Manager, Monetization

    2 weeks ago

    Lahore, Punjab, Pakistan Delivery Hero Full time 1,200,000 - 3,600,000 per year

    Company DescriptionThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...

  • Manager, Monetization

    2 weeks ago

    Lahore, Punjab, Pakistan Delivery Hero Full time 1,200,000 - 3,600,000 per year

    Company Description The pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...

  • Customer Success Manager

    2 weeks ago

    Lahore, Punjab, Pakistan Sourceed Full time 900,000 - 1,200,000 per year

    We're Hiring: Customer Success ManagerSourceed is seeking an experienced Customer Success Managerto join our team in Lahore. This role is ideal for a professional who is passionate about building strong client relationships, ensuring customer satisfaction, and driving long-term success.Responsibilities:Serve as the primary point of contact for clients,...

  • Head – Success, Strategy

    2 weeks ago

    Lahore, Punjab, Pakistan Addo AI Full time 2,000,000 - 2,500,000 per year

    About the RoleWe are seeking a strategic and hands-on Head - Success, Strategy & Deliveryto lead our client-facing delivery function in the fast-evolving world of Data and Artificial Intelligence. This role is responsible for ensuring successful implementation of AI solutions, data platforms, and analytics initiatives for our global clients. You will lead a...