Customer Support Agent

2 days ago

Lahore, Punjab, Pakistan 4XPORTAL Full time 400,000 - 1,200,000 per year

We are looking for a
Customer Support Agent
with excellent communication skills and a
high IQ level
to deliver top-class support to our customers.

Key Responsibilities:

  • Assist customers via chat, email, and phone with professionalism.
  • Understand issues quickly and provide accurate solutions.
  • Handle complaints with patience, empathy, and problem-solving skills.
  • Collaborate with team members to enhance customer experience.
  • Apply critical thinking to solve real-time queries effectively.

Requirements:

  • Strong English communication skills (written & spoken).
  • Good IQ level – analytical thinking and a quick learner.
  • Computer literacy and familiarity with CRM tools.
  • Ability to manage workload under pressure and work in shifts.
  • Previous customer support experience is a plus.

What We Offer:

  • Competitive salary package.
  • Growth and training opportunities.
  • Friendly and professional work environment.
  • Recognition for top performers

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