Assistant Sales Manager, Air Freight

4 days ago

Gujranwala, Punjab, Pakistan CJ Logistics Full time

Job Responsibilities

Sales & Business Development (70% farmer & 30% hunter)

  • Handle existing customers and identify/ develop new business opportunities through prospecting, networking, cold calling, and sales visits.

  • Actively perform a sales role by seeking out and acquiring new and existing clients.

  • Deliver effective and compelling sales pitches to potential customers.

  • Consistently achieve sales targets aligned with management's expectations.

Price & Contract Negotiations

  • Participate in contract discussions and price negotiations with clients.

  • Offer competitive and cost-effective solutions tailored to client needs.

  • Strive to provide the best customer experience and maintain professional standards throughout the negotiation process.

Client Relationship Management

  • Prepare air freight quotation (main role), work with sea freight, warehousing and road transportation for quotation when required.

  • Follow up shipment movement with overseas agents and update customers closely

  • Manage client expectations and address inquiries in a timely and professional manner.

  • Work closely with the customers on common/recurrent service issues and provide improvements/ solutions

  • Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Collaboration & Internal Coordination

  • Work closely with internal departments such as Operations, Accounts, and Customer Service to fulfill client requirements and meet targets.

  • Coordinate effectively across teams to ensure seamless service delivery and problem resolution.

  • Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer's quotation request.

  • The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly

Requirements

  • Min. Diploma with at least 5 years of farmer and hunter experience in Air freight, preferably in freight forwarding industry.

  • Committed, proactive and self-motivated with pleasant personality.

  • Excellent interpersonal, negotiation and communication skills.

  • Sales Oriented; Good team player with the ability to work independently

  • Knowledge in Microsoft applications (Word, Excel and Powerpoint)

  • Able to start work immediately would be advantageous.

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