
Key Account Manager – Food
2 days ago
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Key Account Manager – Food & PharmaLOCATION: Karachi
REPORTS TO: Regional Sales Manager - South
DIRECT REPORTS: None
GRADE: G
WORKPLACE TYPE: Hybrid
Company Background:
Ingredion is a global Fortune 500 provider of ingredient solutions that touch millions of lives, every day. With over 19,000 customers in 120 countries, we create solutions that help nourish, comfort, and delight people all over the world. We are proud to source our strength from nature. That's why we're growing sustainably, with an industry-leading product portfolio that includes plant-based proteins, sugar alternatives and clean and simple ingredients that deliver on changing consumer needs while protecting our planet. Although we are best known for our food ingredients, we are much more than a food business. We co-create bespoke solutions with our customers; from cosmetics and beauty to paper and textiles, to pharmaceuticals, driven by relentless curiosity. We make it our business to anticipate industry trends, and to bring together the potential of people, nature and technology to make life better.
Rafhan Maize is an affiliate of Ingredion Incorporated in Pakistan. Our strategy is a unique blend of volume growth and operational excellence. We are pursuing a tri-dimensional strategy to grow organically, geographically and by broadening our ingredients portfolio. If you are inspired by professional challenges and the rewards that come from a high level of performance, then Ingredion (Rafhan Maize) is the company for you. At Ingredion (Rafhan Maize) you can be a member of a globally connected team inspired to achieve great things.
We don't just make ingredients. We create possibilities. Be What's Next with us.
The Key Account Manager – Food & Pharma is responsible to create and manage customer accounts. Work-out strategies and action plans to strengthen customer base. Develop new business via new products/new customers. In addition, he/she will be responsible to achieve sales goals in their area of operations and handle customer technical queries as first response.
Core Responsibilities:
- Day to Day Business Actions – Maintain baseline sales with all customers/region for Food and Pharma customers. Address customers basic day to day commercial/technical queries and issues for both core and specialty products. Customer visits for relationship building dealership mobilization and handling customer queries. Deliver the sales revenues and profitability targets in line with Goal.
- Business Development & Strategic Planning – Responsible to find new customers to increase customer database and maintain existing and potential customers list. Identify new growth opportunities and proactively liaise with marketing, business development team, R&D and Applications team as appropriate.
- Market Intelligence – Scan the market for competitor insights and suggest commercial conditions or products that can be developed or supplied from our portfolio to counter competition. Keep updated with competition and devise counter actions and timely report the market trends to line management.
- Drive Growth – Work on both Core and Specialty Products to drive growth of the company. Demonstrate understanding of the value delivered to customers through accurate quantification and effective communication with the customer. Advise customer on technical matters and handle basic technical queries. Serve as one techno commercial contact point for customers. Embed Ingredion's company values in all ways of working. Always maintain opportunity pipeline using Salesforce.com and manual radars.
- Internal & External Collaboration – Contribute to strong alignment and relationships with internal stakeholders to drive best practice (e.g. Sales Excellence) and leverage knowledge, resources and expertise from within the wider organization. Work closely with customer service and Supply chain organization in managing customer forecast and demand planning process to fulfill customer's requirements and deliver customer satisfaction.
Qualified candidates will have:
Mandatory requirements:
- BE /MSc (Food Technology, Chemistry, Pharmacy, or relevant discipline) /MBA
- Minimum 7 - 8 years' experience related to B2B food/pharma industry.
- Strong technical and commercial background.
- Good rapport building and relationship building skills.
- Strategic Sales planning and management.
- English fluency, both written and spoken.
Required behaviors and skills:
- Strong analytical skills.
- Account management and negotiation skills.
Relocation Available: Yes, Within Country
About IngredionIngredion is a leading global, plant-based ingredients solutions company. We make sweeteners, starches, nutrition ingredients and biomaterials that are used by customers in everyday products from foods and beverages to paper and pharmaceuticals.
At Ingredion, we embrace possibilities and inspire each other to think big. Together, we are reimagining how we can make life better through our differentiated ingredients and innovative solutions.
We share an inspiring purpose — to make life better, for our colleagues, our customers, our communities, and the world. We belong to a culture of bold innovators, of people who believe that their skills, creativity, and passion can deliver solutions that can enhance people's lives.
We create what's next, transforming our imagination into innovation.
Inclusion and BelongingWe have an inclusive and collaborative environment to build and grow a career in a multinational company. Here, everyone can be their authentic selves and be part of a community of talented and caring people, interacting with professionals around the world, made up of diverse backgrounds, cultures and industries. We are encouraged to think differently and innovate through collaboration and experimentation. We are constantly imagining new ways to bring value to our customers, through new ingredients, solutions, and ways of working.
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