Client Services Manager

1 day ago


Islamabad, Islamabad, Pakistan Channel 7 Communications Pvt Ltd Full time
Overview

This is a full-time on-site role for a Client Services Manager based in Islamabad. The Client Services Manager will be responsible for ensuring the highest levels of customer satisfaction, managing client relationships, and delivering exceptional client services. The role involves overseeing client projects, maintaining regular communication with clients, troubleshooting issues.

Responsibilities
  • Oversee client projects and ensure delivery aligns with client expectations.
  • Maintain regular communication with clients and internal teams.
  • Troubleshoot issues and provide timely resolutions.
  • Manage client relationships to maximize satisfaction and retention.
Qualifications
  • Skills in customer satisfaction and customer service
  • Experience in client services and communication
  • Strong analytical skills
  • Excellent written and verbal communication skills
  • Proven ability to manage client relationships effectively
  • Bachelor's degree in Business Administration, Marketing, or related field
Experience
  • Minimum 5 years
  • Experience in relevant industry (e.g., advertising)
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Business Development and Sales
  • Industries: Advertising Services

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