Service Delivery Lead

About the RoleWe are seeking an experienced Service Delivery Lead to join our team in Pakistan. The ideal candidate will have a strong background in managing service delivery expectations for key accounts and maintaining client satisfaction.The successful candidate will lead, mentor, and train the customer service team to handle inquiries, complaints, and...

At Quattris IT Services, we are seeking an IT Service Delivery Manager to oversee the delivery of exceptional service to our clients. As a key member of our team, you will be responsible for ensuring that all service calls are handled in a timely and efficient manner.The ideal candidate will have prior experience in service delivery management, with a proven...

Responsibilities:Monitoring & managing the mailbox related to service calls.Meet various client service requests.Understanding the scope of work and the requirements.Act as a bridge between a client and the resource.Creating and ensuring all ticket information is shared and entered correctly.Ensuring that the information to all other departments is shared...

Key ResponsibilitiesDevelop and implement IT operations strategies to ensure efficient and effective delivery of services.Lead and direct project/operations team members to achieve business objectives.Oversee the costing and billing of operations, and prepare and maintain all projects/operations documentation including service delivery plans.

Job DescriptionWe are seeking a skilled Project Manager to lead our development team in delivering high-quality software projects. The ideal candidate will have at least 5 years of hands-on experience in software development and 3 years of experience as a Project Manager.ResponsibilitiesLead the developers' team in planning, executing, and finalizing...

Job PurposeThe purpose of this role is to oversee the development and delivery of high-quality products that meet customer needs.Key ResponsibilitiesCreate timelines and roadmaps for developing products.Implement or support marketing campaigns to promote products.Inspire and enthuse colleagues and users of products.RequirementsKey RequirementsBachelors...

As a leading provider of aquatic facilities, Horizon Pools is committed to delivering exceptional experiences to its customers.The company's team is passionate about creating a welcoming environment that promotes affordable recreation and a healthy lifestyle in Pakistan.We are seeking a highly skilled Sales Officer (Guest Relations) to join our team in...

Quattris IT Services is a leading provider of IT services, and we are currently seeking a Service Operations Coordinator to join our team. In this role, you will play a critical part in ensuring the smooth operation of our service delivery process.Your primary responsibilities will include monitoring and managing mailboxes related to service calls, meeting...

About this Role:Job DetailsWe are seeking a highly skilled Assistant Project Manager to join our team at Translation Empire PK. This role involves managing project requirements, overseeing budget and cost management, and ensuring timely delivery.Main ResponsibilitiesLead project teams to deliver results.Develop and implement project plans.Manage project...

Key ResponsibilitiesThe Senior Service Professional Lead will provide consistent, balanced, and timely performance feedback on Service Professionals' performance, ensuring a positive work environment, continuous learning, and high-quality employment experience.This role requires effective communication and change management skills, with the ability to apply...

About the RoleWe are seeking an experienced Complaints Manager to join our team at Translation Empire PK. As a key member of our operations department, you will be responsible for leading the complaint handling process, ensuring high-quality customer service, and driving process improvements.ResponsibilitiesComplaint Handling: Lead the team in reviewing and...

About Us:Professional's Pak Soft Pvt Limited is a leading IT services provider based in Pakistan. We offer a wide range of services including software development, consulting, and system integration.Job Description:We are looking for an experienced Technical Leader to join our team. The ideal candidate will have a strong background in software development...

An experienced Senior Android Lead required to lead multiple mobile app development projects. The ideal candidate should have experience in developing communication apps.Job SpecificationThis position involves leading a few mobile app development projects for Geek Buddies. Must have experience in developing communication apps and excellent knowledge of...

The Android Tech Lead Position is responsible for leading mobile app development projects from start to finish. The ideal candidate should have experience in developing communication apps and excellent knowledge of Android Studio, Java, UI/UX, and Server RESTful API's.ResponsibilitiesThis position involves:Developing high-quality mobile applications using...

Key ResponsibilitiesLecture Delivery: Develop and deliver engaging lectures on various topics related to ENT, including anatomy, physiology, and pathology.Clinical Skills Training: Provide hands-on training to students and junior doctors in clinical skills such as examination techniques, surgical procedures, and patient management.Curriculum Development:...

We are seeking a detail-oriented Customer Service Quality Expert to join our team at Translation Empire PK. This role involves monitoring and evaluating customer interactions to ensure the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service qualityEvaluate...

We are seeking a highly skilled Customer Service Excellence Specialist to join our team at Translation Empire. As a key member of our customer service department, you will be responsible for ensuring the highest standards of service quality and compliance.About the Role:You will analyze customer interactions to identify areas for improvement and develop...

About the Role:Riphah University is seeking a Technical Service Desk Analyst to join our IT support team. As a Technical Service Desk Analyst, you will provide technical support services to students, faculty, and staff, including troubleshooting, resolving technical issues, and maintaining accurate records.About the Role: This is an exciting opportunity for...

As a Quality Assurance Coordinator at Translation Empire, you will play a key role in monitoring and evaluating customer interactions to ensure the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy,...

Job DescriptionCompany Overview:Practice Perfect Solutions and Services is a renowned organization in the BPO industry, providing top-notch solutions to clients across the globe.Sales and Support Role:We are seeking dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Key Responsibilities:Handle inbound...