
Customer Service Manager
1 week ago
As a key player in our organization, you will be responsible for delivering exceptional customer experiences through various channels.
Job Responsibilities- Respond promptly and thoroughly to customer inquiries, ensuring timely resolution of their concerns.
- Handle and resolve customer complaints efficiently, maintaining a high level of professionalism and empathy.
- Obtain and evaluate all relevant information to effectively handle service inquiries and requests.
- Keep customers informed about the status of their processes, fostering transparency and trust.
- Collaborate with internal departments to ensure seamless communication and coordination.
- Foster a culture of continuous improvement by providing feedback on the efficiency of customer service processes.
- Monitor clients' university, visa, and other processes to identify areas for enhancement.
- Excellent English writing and speaking skills are essential for effective communication with clients.
- A good command of Microsoft Office is necessary for creating reports and documents.
- Interpersonal skills are crucial for building strong relationships with clients and colleagues.
- Listening skills enable you to understand client needs and concerns.
- Problem analysis and problem-solving skills are vital for resolving complex issues.
- Attention to detail and accuracy are essential for maintaining high-quality work standards.
- Data collection skills help you gather and analyze information to improve customer service processes.
- Customer service orientation is critical for prioritizing client needs and expectations.
- Adaptability and initiative are essential for staying up-to-date with changing client requirements and internal processes.
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Customer Services Manager
4 weeks ago
Karachi, Sindh, Pakistan Tnt Pakistan Full timeRole: To implement the Customer Service strategies locally in order to increase profitability through the continuous improvement of customer satisfaction by the provision of accurate and timely internal and external communication before, during, and after the use of TNT services.Job SpecificationSkills: The incumbent must have dynamic, result-oriented,...
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Senior Sales Executive
4 weeks ago
Karachi, Sindh, Pakistan International Customer Support Full timeJob SummaryWe are looking for a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will have a passion for sales, excellent communication skills, and a proven track record of meeting and exceeding targets. You will be responsible for identifying new business opportunities, building customer relationships, and closing...
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Customer Service Manager
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Customer Service Manager">Job DescriptionThis role is responsible for communicating with customers and clients to provide excellent service. The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and have a positive attitude.Key Responsibilities:Confirm all orders by making calls or sending SMSBook,...
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Customer Service Strategy Manager
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Service Strategy ManagerJob Summary:We are seeking a dynamic and result-oriented individual to implement customer service strategies locally, focusing on improving profitability through enhanced customer satisfaction. The ideal candidate will have excellent interpersonal skills and experience in managing customer relationships.The incumbent will...
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Customer Service Excellence Manager
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are seeking a highly skilled and detail-oriented professional to fill the role of Customer Service Excellence Manager. This position involves managing the complete order-to-delivery process for Modern Trade and E-commerce customers, ensuring Service Levels to Customers as per target and tracking service losses and returns.Key Responsibilities:Manage...
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Customer Service Excellence Manager
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a skilled Assistant Manager to join our team. The ideal candidate will have strong coordination, communication, and stakeholder management skills.The successful candidate will be responsible for managing the complete order-to-delivery process for Modern Trade and E-commerce customers.Main Responsibilities:Manage the...
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Customer Service and Sales Manager
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeRetail Operations ManagerWe are seeking a highly motivated and experienced Retail Assistant Manager to join our team. In this role, you will be responsible for assisting the Store Manager in managing day-to-day operations and implementing strategies to drive sales and customer engagement.Responsibilities:Coordinating daily customer service operations,...
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Customer Service Professional
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeAs a Customer Service Manager, you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibility will be to manage and coordinate the customer service team, ensuring that all customer inquiries are addressed promptly and efficiently.The ideal candidate will have excellent communication and...
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Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan Teltopak Full timeA customer service representative (Male/Female) interacts with a company's customers to provide information and address inquiries regarding services.Job SpecificationResolve customer complaints via phone, email, and mail.Use telephones to reach out to customers in emergency situations.Greet customers warmly and ascertain the problem or reason for...
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Senior General Manager – Customer Services
2 weeks ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeSeptember 09, 2024JOB DETAILS:Qualification & Experience:Engineering/Management Graduate (16 years of education) or Accounting Professional with 17 years of post-qualification experience including 5 years' experience in senior management/leadership role. Experience of working in Oil & Gas / Public Sector shall be preferred.Age:Should not exceed 57...