Senior Business Solutions Specialist

Job Title:

Senior Business Solutions Specialist

Job Description:

We are seeking a seasoned Business Analyst to join our team and drive business growth through strategic planning, market research, and product development.

The ideal candidate will have a proven track record of success in identifying business needs and developing solutions that meet or exceed customer expectations.

Key Responsibilities:

• Engage with stakeholders to gather detailed requirements and ensure alignment with business objectives.
• Document requirements clearly and comprehensively to facilitate effective communication and implementation.
• Conduct gap analysis to identify discrepancies between current product capabilities and market or customer requirements.
• Create user stories and use cases to guide the development team and ensure product alignment with business needs.
• Help prioritize the product backlog to ensure timely and effective product development.
• Write functional specifications and collaborate with technical teams to translate business requirements into technical requirements.
• Define acceptance criteria for new features and enhancements to ensure product quality and alignment with business needs.
• Assist in developing test plans and cases to ensure comprehensive testing and validation.
• Participate in user acceptance testing (UAT) to validate that the product meets business needs and requirements.
• Conduct market research to understand industry trends, customer needs, and competitor offerings to inform product strategy.
• Contribute to the product roadmap to ensure alignment with business goals and market demands.
• Articulate the value proposition of new features or products to stakeholders to ensure buy-in and support.
• Act as a bridge between technical and non-technical teams to facilitate effective communication and collaboration.
• Facilitate workshops and training sessions to ensure stakeholder alignment and understanding.
• Interact with customers to gather feedback on current products and understand their pain points.
• Analyze customer feedback to identify opportunities for product improvements and new feature development.
• Analyze and improve internal business processes to enhance efficiency and productivity.
• Develop and maintain documentation standards to ensure consistency and clarity.
• Plan deployments, considering the unique challenges of different customer environments to ensure successful implementation.
• Work with customers to document their specific customization needs to ensure tailored solutions.
• Help design and refine subscription models to ensure alignment with market demands and business goals.
• Ensure SaaS products meet data security and compliance requirements to protect customer data and maintain trust.

Required Skills and Qualifications:

We are looking for a highly skilled Business Analyst with:

• 8-10 years of experience in a BA role for product business in any domain.
• Proven experience working in a multi-product SaaS/on-premises environment.
• Familiarity with software development processes.
• Strong analytical skills.
• Excellent written and verbal communication.
• Problem-solving abilities.
• Basic project management skills.
• Familiarity with Agile/Scrum development processes.

Benefits:

We offer a competitive compensation package, including:

• Innovative work environment.
• Opportunity to work on OTT solutions.
• Delivering Impact at scale.
• Equality and Inclusive policies.

Others:

This is a full-time employee position requiring 30 days' notice period. We welcome candidates from diverse backgrounds who are passionate about driving business growth through innovative solutions.