Compliance Manager – Customer Service and Support

3 days ago


Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

**Job Description:**

The Compliance Manager – Customer Service and Support will play a critical role in ensuring compliance with regulatory frameworks and standard rules and regulations. The ideal candidate will have excellent analytical and communication skills.

About the Position:

  • Analyze consumer complaints received from OGRA, identifying areas of non-compliance with standard rules and regulations.
  • Develop and implement corrective action plans to address non-compliance issues.
  • Work closely with departments to ensure relevant feedback and case files are stored for future references.
  • Communicate with customers to resolve their complaints and provide them with timely updates.
  • Prepare reports on regulatory and statutory obligations to ensure accuracy and timeliness within the framework of the regulations.

Key Accountabilities:

  1. Collaborate with cross-functional teams to identify areas for improvement in complaint management.
  2. Develop and maintain relationships with regulatory bodies to ensure compliance with regulatory requirements.


  • Karachi, Sindh, Pakistan Lycan Communication Full time

    Customer Support Service Representative Lycan Communication, Pakistan Job Title: Customer Service RepresentativeShift timings: 4 hours (7:00 PM to 11:00 PM)Job Type: Part-timeJob Description:We are seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives. As a CSR, you will play a crucial role in ensuring our...


  • Karachi, Sindh, Pakistan Cleantouch Software Corp. Full time

    Company OverviewCleantouch Software Corp. is a leading customized software development company established in 1999. We provide a wide range of readymade accounting software and offer a fast-paced and dynamic work environment.Job SpecificationsThe successful candidate will be responsible for assisting our Chief Technical Support Representative, managing...

  • Customer Services

    2 weeks ago


    Karachi, Sindh, Pakistan Eminent4U Private Limited Full time

    Customer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...


  • Karachi, Sindh, Pakistan Gateway Systems Full time

    Job Description:We are looking for an experienced and proactive Customer Support InCharge to manage our customer support operations within the fleet management industry. The ideal candidate will oversee a team ensuring that all client inquiries, issues, and requests related to fleet operations are addressed promptly and efficiently.This role requires a...


  • Karachi, Sindh, Pakistan Pro Work Technical Services Full time

    Job Title: Customer Service Operations ManagerAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan. With over 10 years of experience, we work with large enterprise companies internationally.Key ResponsibilitiesCall Center Leadership:Supervise and lead a team of call center agents to achieve sales targets and provide...


  • Karachi, Sindh, Pakistan Crescent Steel and Allied Products Limited Full time

    We are looking for a skilled professional to oversee and manage all maintenance activity relevant to the office premises and other sites under supervision. This includes ensuring fire and evacuation drills are carried out regularly in accordance with health and safety requirements and plans.The successful candidate will serve as the primary point of contact...

  • Customer Support

    3 weeks ago


    Karachi, Sindh, Pakistan A & F Enterprises Full time

    Job Description:We need staff for our customer support department to resolve complaints from our corporate and valued customers.The applicant should be a graduate with experience in working with Excel to manage the database.The applicant should belong to the Khoja or Memon community and be well conversant in talking with customers over the phone.Job...


  • Karachi, Sindh, Pakistan Super Enterprises Services (SES) Full time

    Job OverviewWe are seeking a skilled Customer Support Representative to provide exceptional service and support to our clients.About the RoleAs a Help Desk Associate, you will be responsible for managing client inquiries and issues effectively while providing timely and effective solutions.Key ResponsibilitiesProviding excellent customer service via various...


  • Karachi, Sindh, Pakistan HR Link Full time

    Position: Customer Support Executive - ArabicSalary: 80,000 - 100,000 + Medical + Bonus + OTExperience: 6 Months or 1 year of call center / Customer SupportFluency in Arabic (Oral + Written)Working Hours: 9 Hours Shift (Flexible & Rotation)(Must mention Job Title in the Subject Line)Job Specification* Fluent in Arabic (written and spoken).* Minimum of 1 year...


  • Karachi, Sindh, Pakistan Sports Man (Formerly known as English Sports) Full time

    Job Title: Online Customer Support ExecutiveWe are seeking a highly skilled and motivated individual to join our team as an Online Customer Support Executive. The successful candidate will be responsible for overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training and standardization of...


  • Karachi, Sindh, Pakistan Standard Chartered Life and Careers Full time

    Job DescriptionThis role involves working closely with various teams to identify, assess, and analyze risks related to code parameter setup and access management. Key responsibilities include:Participating in UAT and UVT processes for parameter/code setup changes and maintenance.Ensuring active involvement in eBBS regression and C400 compliance releases UAT...

  • Compliance Officer

    2 weeks ago


    Karachi, Sindh, Pakistan Logiciel Services, Llc Full time

    We are seeking a highly skilled Compliance Officer to join our team at Logiciel Services, Llc.About the Role:This position involves serving as the first point of contact for all internal/external stakeholders regarding FINRA-related queries. You will also be responsible for reporting specified events to FINRA for CAT/CAIS reporting, monitoring unreported...


  • Karachi, Sindh, Pakistan EWS Group Full time

    Job OverviewEWS Group is seeking an experienced Software Technical Advisor to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients and ensuring their issues are resolved promptly and efficiently.You will work closely with our development team to resolve complex technical issues and provide...


  • Karachi, Sindh, Pakistan Buono Private Limited Full time

    JD Customer Support Specialist (CSP):Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training...


  • Karachi, Sindh, Pakistan EliteEdge Solution Full time

    Job Description:Job Description:EliteEdge Solution is a premier Sole Proprietorship based in Karachi, Pakistan, specializing in Information Technology and Services. We are looking for enthusiastic fresh graduates to join our team as Customer Support Representatives in the accounting industry. If you are passionate about delivering exceptional customer...


  • Karachi, Sindh, Pakistan ibex Full time

    Support Service PositionThe Technical Support Specialist plays a critical role in delivering exceptional customer experiences. As a key member of the Operations team, you will be responsible for providing expert support to customers regarding their claims and products.This role requires strong problem-solving skills, attention to detail, and excellent...


  • Karachi, Sindh, Pakistan Alemad rent a car Full time

    We are seeking a dedicated Customer Support Specialist for our Karachi office. If you have a passion for assisting customers and thrive in a fast-paced environment, we'd love to hear from youResponsibilities:Build strong relationships by understanding customer needs and offering tailored solutions.Manage inbound and outbound calls with professionalism and...


  • Karachi, Sindh, Pakistan Sika Full time

    About the RoleWe are seeking a highly skilled Customer Service Liaison to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients.The ideal candidate will have a strong understanding of the construction chemicals industry and excellent communication skills. Proficiency in SAP...


  • Karachi, Sindh, Pakistan Buono Private Limited Full time

    Job Overview:Buono Private Limited is seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients through various communication channels.


  • Karachi, Sindh, Pakistan ABSOL Global Pvt Ltd Full time

    About the Role: We are seeking a skilled Application Support Engineer to join our team at ABSOL Global Pvt Ltd. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Job Description:The successful candidate will be responsible for assessing site functionality,...