
Support Experience Specialist
1 week ago
We are seeking an experienced Career Customer Support Specialist to join our team at Smart Resources. In this role, you will be responsible for delivering exceptional customer experiences by discussing agreements, identifying and evaluating customer demands, and ensuring client satisfaction through professional customer support.
Responsibilities- Customer Negotiations: Engage in constructive discussions with potential customers to negotiate agreements and resolve any issues that may arise.
- Needs Assessment: Conduct thorough evaluations of customer demands to understand their requirements and provide tailored solutions.
- Satisfaction Delivery: Deliver exceptional customer experiences by providing timely and effective support, addressing concerns promptly, and ensuring overall satisfaction.
- Complaint Resolution: Handle customer complaints efficiently and professionally, resolving issues through open communication and empathy.
- Record Keeping: Maintain accurate records of customer interactions and process customer accounts.
- Attitude and Interpersonal Skills: Demonstrate a positive, empathetic, and professional attitude towards customers at all times, fostering strong relationships and trust.
- Language Proficiency: Fluency in English is essential for effective communication with customers.
- Multitasking and Time Management: Possess the ability to multitask, prioritize tasks, and manage time efficiently to meet deadlines.
- Communication Skills: Excellent verbal and written communication skills are necessary for interacting with customers and colleagues.
- Interpersonal Skills: Exceptional interpersonal skills are required to work effectively within a team environment and build strong relationships with customers.
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Customer Support Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan ContentStudio inc Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...
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Support Specialist Role
4 hours ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJoin Our Team as a Support Specialist RoleWe are looking for a dedicated and results-driven individual to fill the role of Support Specialist. As a key member of our Customer Success Department, you will play a critical part in providing exceptional customer experiences through prompt issue resolution, effective communication, and proactive...
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Product Experience Specialist
7 days ago
Islamabad, Islamabad, Pakistan TalentPop App Full timeJob Overview">TalentPop App seeks a Product Experience Specialist to deliver exceptional support to our clients via voice and chat.You will be responsible for providing accurate product information and troubleshooting expertise to customers, while also understanding their needs and collaborating with your team to improve processes.Your role will involve...
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IT Support Specialist
1 week ago
Islamabad, Islamabad, Pakistan ATSG Full timeAbout the role of IT Support Specialist at ATSG:Job OverviewThe Technical Assistance Engineer provides IT support to internal employees remotely or at the local office, focusing on delivering exemplary customer service while resolving technical issues. This role requires strong organizational and technical skills, as well as the ability to work independently...
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IT Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan Buono Private Limited Full timeWe are seeking a highly skilled IT Support Specialist to join our team at Buono Private Limited. The ideal candidate will have experience in performing routine system, network and software tasks.Key Responsibilities:Troubleshooting hardware and software issuesInstalling, configuring and troubleshooting network printers, systems and softwarePerforming...
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IT Support Specialist
6 days ago
Islamabad, Islamabad, Pakistan ibex Full timeJob DescriptionThe Technical Support Specialist plays a vital role in the Operations department, ensuring seamless customer support and resolution. This position involves providing solutions to technical problems through diagnosis and guiding customers through the claim filing process via phone calls.Key Responsibilities:Claims Resolution: Assist customers...
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Customer Support Specialist
3 weeks ago
Islamabad, Islamabad, Pakistan Irco Full timeCustomer Support Specialist Irco, Pakistan As a Customer Support Specialist, you will:Advise, manage, recommend and implement all add, moves and changes for mobile services including:New and upgrade connections.SIM replacements.Transfer of ownerships.Problem-solving connectivity issues with customers' mobile services, which includes liaison with sales...
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Product Support Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Insignia Software Full timeBachelor Degree in Computer Science or IT related DegreeJob type: In office, 7:00 AM - 4:00 PM (Edmonton), M-F; RemoteSalary: PKR 100K-200K per monthDescription:Insignia Software is seeking energetic candidates to provide technical support and training for the Insignia Library System (ILS). Insignia's customers range from K-12 school districts and public...
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Administrative Support Specialist
1 week ago
Islamabad, Islamabad, Pakistan ZTA Education Consultants Full timeZTA Education Consultants is a leading provider of educational services with a unique approach to delivering dental treatments to children.We are looking for a highly skilled administrative support specialist to join our team and contribute to our mission.Job Description:As an administrative support specialist, you will be responsible for providing...
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IT Technical Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan Promise Group Full timePromising a dynamic work environment, Promise Group invites applications for the position of IT Technical Support Specialist. As a key member of our team, you will be responsible for delivering exceptional technical support services to our clients.Key ResponsibilitiesProvide timely and effective technical assistance to clients regarding Microsoft 365 and...
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Medical Support Specialist
13 hours ago
Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full timeWe are looking for a highly organized and detail-oriented Medical Support Specialist to join our team at Practice Perfect Solutions and Services, Pakistan.Key ResponsibilitiesHandle patient inquiries, appointments, and billing processes efficiently and accurately.Provide language support to English and Spanish-speaking patients, ensuring clear communication...
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Technical Support Specialist
6 hours ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeAbout ConnectPro InternationalAt ConnectPro International, we are dedicated to providing exceptional customer service. Our team is passionate about delivering timely and accurate support to our customers.Job Summary:We are seeking a skilled Technical Support Specialist to join our customer success team. As a Technical Support Specialist, you will be...
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Training and Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan Digital Research labs (Pvt) Ltd. Islamabad Full timeAt Digital Research Labs (Pvt) Ltd. Islamabad, we are seeking a skilled Training and Support Specialist to join our team.Job DescriptionThe successful candidate will be responsible for delivering high-quality training and support to clients. This role requires excellent communication and interpersonal skills to build effective relationships with...
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Sales and Support Specialist
6 days ago
Islamabad, Islamabad, Pakistan Recruitment Empire Full timeJob Overview:We are looking for a Sales and Support Specialist to join our team at Recruitment Empire. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support to our clients.Key Responsibilities:Manage incoming and outgoing callsIdentify customer needs and provide solutionsWork collaboratively...
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IT Infrastructure Support Specialist
7 days ago
Islamabad, Islamabad, Pakistan GovCIO Full timeJob Description:The IT Infrastructure Support Specialist will provide systems administration support to ensure the smooth operation of AFCENT network and Network Control Center (NCC). Key responsibilities include administering, installing, operating, and maintaining network equipment, integrating local networks into the Enterprise Network, and providing...
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Islamabad Customer Support Specialist
1 week ago
Islamabad, Islamabad, Pakistan Intouch Communications Full timeWe are seeking a highly skilled and motivated Islamabad Customer Support Specialist to join our team at Intouch Communications.This is a full-time night shift role located in Islamabad, Pakistan, and the successful candidate will be responsible for providing exceptional customer support, resolving customer queries, and ensuring overall customer...
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Customer Support Specialist
1 week ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJob Title: Customer Support SpecialistLocation: Islamabad, PakistanJob Type: Full TimeSalary: Competitive base salary + commissionDepartment: Customer Success DepartmentJob Summary:As a Customer Support Specialist, you will be responsible for handling inbound and outbound calls, assisting customers and ensuring customer satisfaction. You will play a critical...
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Executive Support Specialist
3 days ago
Islamabad, Islamabad, Pakistan Hacker Kitchens Full timeAs an Executive Support Specialist, you will play a vital role in the success of Hacker Kitchens. Your responsibilities will include managing all tasks related to administration for the Office/Showroom, directly communicating with clients and architects, and presenting company introductions to walk-in customers.The ideal candidate will have a Master's degree...
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Product Support Specialist
7 days ago
Islamabad, Islamabad, Pakistan TalentPop App Full timeJoin Our Team as a Product Support Specialist (Voice and Chat)Assist customers with product-related inquiries through voice and chat Deliver accurate product information and troubleshooting.Why You'll Love This Role:You'll be the friendly voice and helpful support that our clients rely on. Your mix of verbal and written communication skills will ensure...
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Administrative Support Specialist
4 hours ago
Islamabad, Islamabad, Pakistan Chunk Labs Full timeWe are seeking an Administrative Support Specialist to oversee office administration related matters under the guidance of the senior manager.Key Responsibilities:Document Preparation and OrganizationClient Communication and CoordinationEmail Correspondence and Response ManagementTech Doc Creation and MaintenanceMastery of Software Technical...