Client Care Professional

5 days ago


Lahore, Punjab, Pakistan Institute of Performance Management Full time

Institute of Performance Management, Pakistan

Key Responsibilities

This role involves providing critical support to customers through various channels, including phone, email, and chat. The successful candidate will be able to handle multiple queries simultaneously and maintain a high level of customer satisfaction.

  • Respond to customer inquiries in a prompt and professional manner.
  • Resolve customer complaints and issues efficiently.
  • Collaborate with internal teams to ensure seamless customer service.
  • Continuously improve processes and procedures to enhance customer experience.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Previous experience in customer service or a related field is preferred.
  • Excellent problem-solving skills and attention to detail.


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