
Client Care Advocate
3 days ago
We're a dynamic and fast-paced team dedicated to improving the payments experience in a growing number of industries. As a Customer Care Representative, you will be responsible for providing exceptional support to our clients, assisting with payment processing needs including onboarding, reconciliation, risk management, terminal ordering, and troubleshooting.
You will work closely with our cross-functional teams to resolve customer inquiries and technical issues, enhancing their overall experience with our company. If you're passionate about delivering exceptional customer service and have a strong analytical mindset, we'd love to hear from you
ResponsibilitiesYou will:
- Proactively engage with customers via phone, email, and chat, demonstrating exceptional customer service skills and professionalism in every interaction.
- Master various support processes and platforms, effectively managing multiple customer inquiries at once.
- Accurately document all customer interactions (calls, chats, emails, messages) in our support system, ensuring thorough and clear records.
- Excellent communication skills, both verbal and written, with the ability to convey clear and concise information.
- Analytical problem-solving skills, using a methodical approach to gather requirements, identify issues, and find effective solutions.
- Technical proficiency in Microsoft Office Suite and the ability to learn additional support platforms quickly.
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Client Care Associate
5 days ago
Lahore, Punjab, Pakistan Transworld Full timeAbout the RoleWe are seeking a dedicated Client Care Associate to join our customer care team at Transworld. As a key member of our team, you will be responsible for providing exceptional support to our clients through inbound calls, ensuring high levels of satisfaction and loyalty.Key Responsibilities:Provide exceptional customer service through inbound...
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Client Care Specialist
3 days ago
Lahore, Punjab, Pakistan Vantage Developers Full timeWe are looking for a skilled Client Care Specialist to join our team at Vantage Developers.As a Client Care Specialist, you will be responsible for ensuring that client needs are met through effective communication and problem-solving.You will work closely with internal teams to resolve customer complaints and maintain a positive reputation for our...
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Phone-Based Customer Advocate
5 days ago
Lahore, Punjab, Pakistan Transworld Full timeAbout the RoleTransworld is looking for a highly skilled Phone-Based Customer Advocate to join our customer care team. In this role, you will be responsible for handling inbound calls, providing exceptional support to our clients, and ensuring high levels of satisfaction and loyalty.Key Responsibilities:Act as a liaison between our company and its customers,...
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Client Success Advocate
7 days ago
Lahore, Punjab, Pakistan Elogixit Full timeWe are actively searching for a proactive and motivated System and Network Engineer to become a valued member of our team at Elogix IT.Job Description:Ensuring Seamless OperationsWe ensure seamless operations by delivering top-notch remote support to diverse users across the United States. Our skilled troubleshooters tackle challenges head-on to ensure...
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IT Client Advocate
7 days ago
Lahore, Punjab, Pakistan Prime System Solutions Full timeResponsibilities: Act as the primary point of contact for customers, developing and executing customer success strategies, collaborating closely with internal teams, identifying opportunities for upselling or expanding services based on client needs, conducting regular check-ins, performance reviews, and business reviews with clients to assess satisfaction...
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Customer Success Advocate
6 days ago
Lahore, Punjab, Pakistan Confiz Full timeSales Professional OpportunityConfiz is looking for a skilled sales professional to fill this exciting opportunity. As a customer success advocate, you will be responsible for driving sales growth and delivering exceptional customer experiences.Main Responsibilities:Work closely with cross-functional teams to develop sales strategies that meet business...
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Customer Care Representative
7 days ago
Lahore, Punjab, Pakistan Xybersystem Full timeXybersystem is looking for Customer Care Representatives to join our team.As a Customer Care Representative, you will be responsible for providing excellent customer service to our clients via phone and email.Job Description:Respond to customer inquiries and resolve issues in a timely and professional manner.Work collaboratively with other teams to ensure...
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Customer Care Representative
7 days ago
Lahore, Punjab, Pakistan Mass Logistics Full timeJob Description:Mass Logistics, a dedicated consumer services provider in Lahore, Pakistan, is seeking a Part Time Night Customer Care Representative. We specialize in streamlining logistics and supply chain solutions, emphasizing personalized services to cater to our clients' unique needs. Fresh graduates who are eager to start their careers in the...
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Customer Care Representative
3 days ago
Lahore, Punjab, Pakistan Vantage Developers Full timeBachelor's degree in Business Administration, Finance, or related fieldVANTAGE DEVELOPERS is a prominent sole proprietorship in the real estate sector, based in Lahore. We focus on excellence in residential and commercial property development. We invite fresh graduates to apply for the Customer Care Representative position to join our dedicated team and help...
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Care Executive
7 days ago
Lahore, Punjab, Pakistan Cosmetic Dermatology and Laser Centre Full timeCosmetic Dermatology and Laser Centre: Customer Care PositionOur prestigious cosmetic dermatology and laser centre is looking for an ambitious and results-driven individual to fill a critical customer care role. The ideal candidate will excel in handling client interactions, addressing queries, and delivering exceptional service to our valued customers.Job...
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Customer Service Advocate
3 days ago
Lahore, Punjab, Pakistan GSG Technologies Full timeJob Overview:We're seeking a Customer Care Representative to join our Pakistan office. As a key member of our team, you will be responsible for conducting outbound calls to assist customers, address their inquiries, and provide solutions to their needs.Please note that this position requires working the night shift 6PM-3AM PST.
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Account Growth Specialist
6 days ago
Lahore, Punjab, Pakistan Motive Full timeMotive's Mission:We aim to deliver exceptional customer experiences and drive business growth through proactive engagement.Key Responsibilities:Drive value realization through regular client interactions, including product adoption calls, dashboard training, escalation management, and renewal conversations.Care for client health and experience, ensuring a...
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Client Experience Manager
5 days ago
Lahore, Punjab, Pakistan Rocktech Digital Full timeWe are seeking a Client Experience Manager to join our customer support team at Rocktech Digital. In this role, you will be responsible for delivering exceptional customer experiences, ensuring client satisfaction, and driving business growth.Key Responsibilities:Managing customer relationships: You will be responsible for building and maintaining strong...
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Sale & Marketing
7 days ago
Lahore, Punjab, Pakistan Web Care House (Pvt) Ltd Full timeDirect message the job poster from Web Care House (Pvt) LtdLaravel | WordPress | Shopify | Full Stack Developer | Brand Development | E-Commerce Solution | Team LeadCompany DescriptionWelcome to Web Care House (PVT) LTD, a dynamic software house based in Lahore, Pakistan, with a global presence. We are passionate about transforming ideas into digital reality...
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Customer Care Representative
3 days ago
Lahore, Punjab, Pakistan GSG Technologies Full timeJob Description:We are a US-based Corporate Culture Company, and we're currently seeking a Customer Care Professional to join our Pakistan office. In this role, you will be responsible for conducting outbound calls to assist customers, address their inquiries, and provide solutions to their needs.Please note that this position requires working the night...
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Client Care Professional
5 days ago
Lahore, Punjab, Pakistan Institute of Performance Management Full timeInstitute of Performance Management, PakistanKey ResponsibilitiesThis role involves providing critical support to customers through various channels, including phone, email, and chat. The successful candidate will be able to handle multiple queries simultaneously and maintain a high level of customer satisfaction.Respond to customer inquiries in a prompt and...
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Customer Care Representative
7 days ago
Lahore, Punjab, Pakistan EWS Group Full timeCustomer Care Representative page is loadedCustomer Care RepresentativeApply locations PER - Lahore, PK time type Full time posted on Posted 2 Days Ago job requisition id R43060About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to...
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Client Success Partner
6 days ago
Lahore, Punjab, Pakistan Motive Full timeAbout This Role:The Customer Success Manager (CSM) in our Commercial Segment is responsible for communicating value to our customers and ensuring they achieve their desired outcomes through using our solutions.Responsibilities:Communicate value through casual and formal interactions with clients, such as product adoption calls and dashboard training,...
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Enterprise Client Strategist
6 days ago
Lahore, Punjab, Pakistan Motive Full timeMotive Overview:We are committed to delivering high-touch, proactive engagement with our clients to drive utilization of our platform and enable them to achieve their desired outcomes.What You'll Do:High-touch, proactive outbound engagement with clients to drive utilization of our platform.Drive value realization through casual and formal interactions, such...
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ERP Customer Care Representative
7 days ago
Lahore, Punjab, Pakistan Abeeha Technologies Full timeAbeeha Technologies seeks an ERP Customer Care Representative to provide technical support to customers using our ERP software. The successful candidate will have strong problem-solving skills, excellent communication abilities, and a thorough understanding of ERP software functionalities.Responsibilities:Conduct demos for new leads via video or remote...