
Technical Support Specialist
7 days ago
We are seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for creating and optimizing SQL reports, developing dynamic dashboards, and collaborating with other developers to optimize in-application SQL statements.
Key Responsibilities:
- Create custom reports using SQL to extract data from the database in an efficient manner.
- Develop dynamic dashboards by designing output using drag & drop and interactive tools.
- Proactively investigate bugs reported to the team and provide effective solutions.
- Be part of the Agile development cycle with effective communication and documentation skills.
Requirements:
- Graduation in Engineering, Computer Science, or relevant field.
- Minimum 2-years (recent) of proven related experience within an organization that provides software solutions.
- Strong proficiency with SQL and experience with modern relational databases.
- Excellent English communication skills and experience with documenting root cause analysis.
- Aptitude to learn new methods and follow current procedures.
Benefits:
- Professional working environment
- Life insurance and medical insurance
- Provident fund
- Maximum 45 weekly hours
- Remote working option
What We Offer:
- Opportunity to work on exciting projects
- Collaborative and dynamic team environment
- Professional growth and development opportunities
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