Contact Center Infrastructure Administrator

Are you a results-driven professional with a passion for delivering exceptional customer experiences? We're seeking a Contact Center Engineer to join our team and contribute to our mission of empowering clients with customer engagement & insight solutions.Key responsibilities include performing telephony, contact center, and other solution administration...

Job DescriptionWe are seeking a highly skilled Genesys Cloud Engineer to join our team and support our global telephony and contact center operations.The ideal candidate will have a strong background in customer experience and a proven track record of troubleshooting complex technical issues.Key ResponsibilitiesAct as the primary point of contact for daily...

As a Telecom Engineer at UNAVAILABLE, you will be part of our Central Genesys cloud team, responsible for supporting global telephony and contact center operations across IBEX centers.Your primary responsibilities will include acting as the point of contact for all contact center solution requests, whether they are questions or problems. You will also...

Collaboration and AdaptabilityAs an Associate Telecom Engineer, you will work collaboratively with cross-functional teams, system administrators, and project managers to ensure successful implementation and operation of Genesys Cloud solutions. You must be flexible and available to work any time of day and any day of week, adapting to new technologies,...

About the RoleExpertflow LLC: A Leader in Cloud Contact Center SoftwareWe are a global company with 9 offices across the Middle East and Africa (MEA), Switzerland, and the United States. Our cloud contact center software empowers businesses to deliver exceptional customer experiences via phone, email, chat, and video.As a Technical Solutions Specialist at...

Job SummaryAbacus Outsourcing seeks a seasoned Team Lead to drive business results and promote employee growth in our Contact Center.Key Duties:Team Leadership:Lead and manage a team of customer service representatives to achieve operational excellence.Performance Analysis:Monitor and analyze team performance, identifying areas for improvement and...

Job SummaryWe are seeking an experienced Telecom Engineer to join our team. The successful candidate will be responsible for supporting global telephony and contact center operations across IBEX centers.Key AccountabilitiesAct as POC for all contact center solution requests.Administer, troubleshoot, and resolve day-to-day operational issues.Work closely with...

Key Responsibilities:The ideal candidate will have excellent communication and problem-solving skills, enabling them to handle escalations during calls and enhance the customer experience.As a key member of our contact center operations, you will be responsible for maintaining qualitative and quantitative targets by adhering to established protocols.Ensure...

Job Overview:The ideal candidate will possess exceptional leadership skills, enabling them to effectively engage and align team members with organizational objectives. Strategic collaboration is key to maximizing target achievement and optimizing resource utilization.We are seeking a highly motivated individual who can maintain qualitative and quantitative...

About the RoleAs a Global System Administrator at FINCA Impact Finance, you will be part of the Global Infrastructure Support Team responsible for implementing and maintaining corporate technology infrastructure, systems, and applications across a worldwide network of subsidiaries.Your key responsibilities will include administration and support of...

About UsExpertFlow LLC is a leading provider of Cloud Contact Center Software solutions. As a key player in the industry, we strive for innovation and excellence in all aspects of our business. Our team consists of experienced professionals who share a passion for delivering exceptional results.We are currently looking for a talented QA Automation Engineer...

As a seasoned professional in the contact center industry, you will leverage your expertise to drive success in our global operations. This includes serving as the point of contact for daily Genesys cloud issues, supporting Genesys Operations at various levels, and coordinating multiple tasks or problems with other teams globally.Responsibilities:Telephony,...

Ibex is committed to delivering exceptional customer experiences through innovative solutions. As a Cloud Infrastructure Specialist, you will play a vital role in supporting our global contact center operations and ensuring seamless communication between teams.Key responsibilities include serving as the primary point of contact for daily Genesys cloud...

Job OverviewBuksh Group is a leading retail company with a history dating back to the 1950s. We have expanded into various lifestyle brands and continue to evolve as a business.We are seeking an experienced Network Infrastructure Administrator to join our team. The ideal candidate will have strong knowledge of disaster recovery processes, ability to...

About the Role:We are looking for a skilled IT Infrastructure Administrator to oversee the management of our data center and server farm. This role involves ensuring the efficient operation and optimal performance of our infrastructure.Responsibilities:Administer server resources to maximize efficiency.Implement network security measures to safeguard against...

Job Title: IT Infrastructure AdministratorWe are seeking a highly organized and detail-oriented IT Infrastructure Administrator to join our team at the Nishat Chunian Group. The successful candidate will be responsible for the day-to-day administration of our data center and server farm, ensuring seamless operation and optimal performance.Key...

Job Overview:We are currently seeking an experienced IT Infrastructure Administrator to manage the day-to-day operations of our data center and server farm. This individual will be responsible for ensuring the smooth operation and optimal performance of our infrastructure.Main Responsibilities:Provision and manage server resources to optimize...

Job Description:The Nishat Chunian Group is seeking a highly skilled IT Infrastructure Administrator to manage the day-to-day operations of our data center and server farm. This individual will be responsible for ensuring the smooth operation and optimal performance of our infrastructure.Main Responsibilities:Ensure efficient operation of server...

The Corporate Centre is looking for a Computer Systems Administrator to maintain and manage our computer network. As a Computer Systems Administrator, you will be responsible for the day-to-day smooth operation of the network.Responsibilities:Maintaining a computer network consisting of 30 computers on a call center floor.This role involves ensuring the...

Job Overviewa2z Solutions is a training, consulting, HR provider, and Information systems company seeking an experienced IT Infrastructure Manager to oversee the organization's internal infrastructure.Key ResponsibilitiesManage and supervise the diverse internal infrastructure, network, server, system, security, and outsourced vendor-related aspects of the...