Cloud Contact Center Quality Assurance Expert

About the RoleExpertflow LLC: A Leader in Cloud Contact Center SoftwareWe are a global company with 9 offices across the Middle East and Africa (MEA), Switzerland, and the United States. Our cloud contact center software empowers businesses to deliver exceptional customer experiences via phone, email, chat, and video.As a Technical Solutions Specialist at...

As a Telecom Engineer at UNAVAILABLE, you will be part of our Central Genesys cloud team, responsible for supporting global telephony and contact center operations across IBEX centers.Your primary responsibilities will include acting as the point of contact for all contact center solution requests, whether they are questions or problems. You will also...

Job SummaryWe are seeking an experienced Telecom Engineer to join our team. The successful candidate will be responsible for supporting global telephony and contact center operations across IBEX centers.Key AccountabilitiesAct as POC for all contact center solution requests.Administer, troubleshoot, and resolve day-to-day operational issues.Work closely with...

Job SummaryAbacus Outsourcing seeks a seasoned Team Lead to drive business results and promote employee growth in our Contact Center.Key Duties:Team Leadership:Lead and manage a team of customer service representatives to achieve operational excellence.Performance Analysis:Monitor and analyze team performance, identifying areas for improvement and...

Are you a results-driven professional with a passion for delivering exceptional customer experiences? We're seeking a Contact Center Engineer to join our team and contribute to our mission of empowering clients with customer engagement & insight solutions.Key responsibilities include performing telephony, contact center, and other solution administration...

Role Descriptionibex. is seeking a skilled professional to join our team as a Contact Center Infrastructure Administrator. As a key member of our global operations team, you will be responsible for supporting telephony and contact center operations across various contact centers. Your duties will include acting as the primary point of contact for all contact...

Job DescriptionWe are seeking a highly skilled Genesys Cloud Engineer to join our team and support our global telephony and contact center operations.The ideal candidate will have a strong background in customer experience and a proven track record of troubleshooting complex technical issues.Key ResponsibilitiesAct as the primary point of contact for daily...

Collaboration and AdaptabilityAs an Associate Telecom Engineer, you will work collaboratively with cross-functional teams, system administrators, and project managers to ensure successful implementation and operation of Genesys Cloud solutions. You must be flexible and available to work any time of day and any day of week, adapting to new technologies,...

Responsibilities and ExpectationsAs a Quality Assurance Expert at Techscon Technologies, you will be responsible for providing premier Quality Assurance testing of assigned software products and assisting in the implementation of QA standards and continual improvement activities.Graduation in Computer Sciences is required.Conduct system testing of...

Job Title: Quality Assurance SpecialistAbout the RoleWe are seeking a highly skilled and experienced Quality Assurance Specialist to ensure our manufacturing processes meet quality standards and regulatory requirements. The ideal candidate will play a crucial role in maintaining high standards in our snack manufacturing operations.Main...

Software Quality Assurance ExpertWe are seeking a highly skilled Software Quality Assurance Expert to play a critical role in ensuring the highest quality of software applications.This individual will be responsible for designing and implementing comprehensive test plans, test cases, and test strategies to ensure the software meets required standards.Test...

Key Responsibilities:The ideal candidate will have excellent communication and problem-solving skills, enabling them to handle escalations during calls and enhance the customer experience.As a key member of our contact center operations, you will be responsible for maintaining qualitative and quantitative targets by adhering to established protocols.Ensure...

About the RoleWe are seeking a highly skilled QA Automation Engineer to join our team at ExpertFlow LLC. As a key member of our software development team, you will be responsible for ensuring the quality of our Cloud Contact Center Software.The successful candidate will have a strong background in test automation and experience working with agile...

Job Overview:We are looking for a highly skilled Quality Assurance Expert to join our team at Big Byte Insights. The successful candidate will have experience in software testing and a strong understanding of software development life cycles.Key Responsibilities:Conduct thorough testing of web and mobile applications to ensure they meet quality and...

Job OverviewIbex is a leading provider of customer experience (CX) solutions for startups, scale-ups, and blue-chips. Our mission is to deliver powerful customer engagement & insight solutions that protect client investment, mitigate financial & operational risk, and accelerate return on investment (ROI).The Genesys Cloud Engineer plays a critical role in...

Call Center Agent PositionAt Taurus Call Center, we are seeking a highly motivated Call Center Agent to join our team. In this role, you will make outbound calls to provide exceptional customer service and address customer inquiries.Key Responsibilities:Providing expert-level customer support through proactive and reactive communication strategies.Ensuring...

Quality Assurance and Control ExpertA BS Engineering graduate with 10-15 years of experience in quality assurance and control, preferably in a blow molding or injection molding company.Key ResponsibilitiesInspect materials for quality.Evaluate the quality of products.Utilize knowledge of ISO standards and quality tools.Preferred skills include computer and...

Devsinc: Software Quality Assurance Expert**About the Job**We are seeking a highly skilled and detail-oriented Software Quality Assurance Expert to ensure the quality and reliability of our software applications through rigorous testing and defect identification.You will collaborate with cross-functional teams to understand software requirements and design...

As a Genesys Cloud Engineer at ibex, you will be responsible for supporting global telephony & contact center operations across multiple contact centers.Administration, troubleshooting, and working on day-to-day operational issues are key responsibilities of this role.

At PakWheels, we prioritize providing exceptional customer experiences through our call center operations. As a Quality Assurance Executive, you will be responsible for ensuring that our team delivers top-notch service, meeting our high standards.Main Responsibilities:Quality Review: Carefully evaluate recorded calls to pinpoint areas of improvement,...