
Call Center Quality Process Developer
2 days ago
Ibex seeks a highly skilled Quality Control Analyst to drive quality process improvement initiatives across our global client base.
Job Description:- Develop and implement call center quality processes and procedures to enhance customer experience.
- Collaborate with compliance, sales, and training teams to identify areas for improvement.
- Analyze call data to inform quality standards and training needs.
- Provide actionable feedback to call center team leaders and managers.
- Bachelor's degree in a relevant field such as business administration or communications.
- Minimum 2 years of experience in call center operations or quality assurance.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and organizational skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Call Center Expert
7 days ago
Lahore, Punjab, Pakistan Grow More Call Center Full timeAre you a driven and customer-oriented individual looking for a new challenge?About the PositionWe are seeking a highly skilled Call Center Expert to join our team of dedicated professionals at Grow More Call Center.The ideal candidate will have extensive experience in call center environments, excellent communication skills, and the ability to work...
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Call Center Representative
5 days ago
Lahore, Punjab, Pakistan Taurus Call Center Full timeResponsibilities:As a Customer Support Representative, you will be responsible for:Making outbound calls to customers to provide customer services and follow up on customer inquiries.Responding to customer calls in a professional and courteous manner.Work Schedule:Our call center operates from 7:30 am to 5 pm during summer and 8:00 am to 5:30 pm during...
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Call Center Quality Auditor
1 week ago
Lahore, Punjab, Pakistan Solutions-by-AI-Growth Full timeWe are looking for a seasoned Quality Assurance Specialist to oversee the quality of our call center operations. The ideal candidate will have 2-3 years of experience in a similar role and be well-versed in telecom regulations and industry standards.Duties and Responsibilities:Monitor and verify customer interactions to ensure compliance with company...
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Lahore, Punjab, Pakistan grow more call center Full timeCompany Overview:Grow More Call Center is a leading provider of customer service solutions in Lahore, Punjab, Pakistan. We are committed to delivering exceptional customer experiences through our highly trained and experienced agents.Job Description:We are seeking an experienced Xfinity agent to join our team. As a customer service representative, you will...
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Manager - Sales Call Center
3 weeks ago
Lahore, Punjab, Pakistan Connectiks Full timeHire, train and onboard new Call Center Agents as required to meet quotasProvide coaching and assistance to call center agents on an ongoing basisProcess weekly sales leads reports for submission to managementOversee and ensure conflict resolution between associates and customersEnsure that all employees follow the company's best practices for call center...
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Call Center Performance Manager
3 days ago
Lahore, Punjab, Pakistan SupportFinity™ Full timeSupportFinity™ is seeking a Call Center Performance Manager to join our team.In this role, you will be responsible for evaluating sales calls, identifying areas for improvement, and providing coaching to our sales team to enhance their performance.ResponsibilitiesEvaluate sales calls for quality, adherence to scripts, and compliance with regulatory...
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Call Center Manager Position
1 week ago
Lahore, Punjab, Pakistan DSD Recruitment Full timeDSD Recruitment is seeking an experienced Call Center Manager to join our team. In this critical role, you will be responsible for managing a team of call center agents, ensuring excellent customer service, and meeting business objectives.">ResponsibilitiesTeam Management: Oversee and supervise a team of call center agents, promoting a culture of teamwork...
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Call Center Team Leader
3 weeks ago
Lahore, Punjab, Pakistan DSD Recruitment Full timeJob Description:We are seeking a Call Center Team Leader to manage and motivate our growing call center team. You will be responsible for ensuring high performance, excellent customer service, and meeting business targets. This role requires strong leadership, communication, and problem-solving skills to support agents, handle escalations, and drive team...
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Customer Support Representative
3 weeks ago
Lahore, Punjab, Pakistan Taurus Call Center Full timeCustomer Support RepresentativeTaurus Call Center, PakistanTaurus Call Center is hiring for CSR urgentlyResponsibilitiesCall center agents will be responsible for making outbound calls and providing customer services.Follow-up on customer calls.Salary:20k basic in one month probation25k basic after probation30k+ (Including incentives, bonuses,...
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Call Center Team Lead
2 weeks ago
Lahore, Punjab, Pakistan HDH Telecommunications Full timeJob Summary:We are seeking a seasoned Call Center Supervisor to lead our night-shift International Outbound Campaign call center operations. The ideal candidate will be responsible for managing a team of call center representatives, ensuring exceptional customer service, and meeting performance metrics. This role requires strong leadership skills, excellent...
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Hiring Call Center Supervisor
2 weeks ago
Lahore, Punjab, Pakistan HDH Telecommunications Full timeDirect message the job poster from HDH TelecommunicationsCall Center SupervisorJob Summary:We are seeking an experienced and motivated Call Center Supervisor to oversee our night-shift International Outbound Campaign call center operations. The ideal candidate will be responsible for managing a team of call center representatives, ensuring exceptional...
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Customer Support Specialist
5 days ago
Lahore, Punjab, Pakistan Taurus Call Center Full timeJob Summary:We are seeking a highly skilled and patient Customer Support Representative to join our team at Taurus Call Center in Lahore, Pakistan.This is an exciting opportunity for individuals who enjoy interacting with customers, resolving their queries, and providing exceptional service.The ideal candidate will have strong communication skills, be able...
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Call Center Business Consultant
4 days ago
Lahore, Punjab, Pakistan SnSkies Pvt. Ltd. Full timeTo drive business growth through strategic partnerships with call centers globally. Monitor key performance indicators (KPIs) on an ongoing basis.Key ResponsibilitiesLiaise with center representatives to address queries, collect product feedback, and resolve issues in a timely manner.Foster strong relationships as a business consultant with entrepreneurs...
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Call Center Operations Manager
1 week ago
Lahore, Punjab, Pakistan Next Age Technologies (Pvt) Ltd Full timeJob OverviewNext Age Technologies (Pvt) Ltd is seeking an experienced Call Center Team Lead to join its Lahore team.The ideal candidate will have a strong background in call center operations and leadership, with the ability to motivate and guide a team of customer service representatives to deliver exceptional results.Duties & ResponsibilitiesForecast call...
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Call Center Technical Lead
1 week ago
Lahore, Punjab, Pakistan Allianz Technologies Full timeAt Allianz Technologies, we are seeking a highly skilled IT Manager for our call center setup. This is a challenging role that requires strong technical expertise and leadership abilities.About the JobThe successful candidate will be responsible for ensuring the smooth operation of our call center infrastructure, including dialing systems and software...
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Call Center Team Lead
6 days ago
Lahore, Punjab, Pakistan Excel Solutions (Pvt.) Ltd. Full timeJob OverviewExcel Solutions (Pvt.) Ltd. is seeking a seasoned Call Center Supervisor to oversee the daily operations of our customer service team.The ideal candidate will have a strong background in customer service, leadership skills, and experience with call center management software.
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Call Center Supervisor
6 days ago
Lahore, Punjab, Pakistan Excel Solutions (Pvt.) Ltd. Full timeBe available to affect the entirety of the team's operations.Manage by walking around. Be visible to answer questions.Take calls that your agents can't handle and be available when an agent appears to need assistance.Monitor queue and track inbound calls. Keep agents aware of inbound calls, calls waiting, abandonment rate, etc.Motivate and encourage agents...
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Call Center Agent Specialist
7 days ago
Lahore, Punjab, Pakistan Avro Technologies Full timeKey Skills and QualificationsExcellent communication and interpersonal skillsAbility to work in a fast-paced call center environmentMinimum 6 months to 1 year experience in an English Call CenterA willingness to improve and adapt to new situations is essential for success in this role.
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Director of Call Center Operations
2 days ago
Lahore, Punjab, Pakistan Co Connect Full timeAbout the JobWe are looking for an experienced Call Center Operations Manager to manage our campaigns and operations at Co Connect. The successful candidate will have a strong background in campaign building and management.ResponsibilitiesCampaign Building, Execution, and Optimization for UK, USA, and Australia MarketsStrategic Campaign Management and...
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Full-Time Xfinity Agent Position Available
2 days ago
Lahore, Punjab, Pakistan grow more call center Full timeCustomer Service Representative Job Description:Grow More Call Center is seeking an experienced Xfinity agent to join our team. As a customer service representative, you will be responsible for handling inbound calls from customers regarding billing inquiries, service issues, and general support requests related to Xfinity services.About the Company:Grow...