Customer Support Professional

6 hours ago


Lahore, Punjab, Pakistan Haust Club Pakistan Full time

Welcome to Haust Club Pakistan, where we are committed to delivering exceptional customer experiences. We are seeking a customer care specialist to join our team and help us achieve this goal. As a customer care specialist, you will be responsible for responding to customer inquiries, resolving customer complaints, and providing information about our services.

About the Role:

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences. As a customer care specialist, you will play a critical role in building and maintaining relationships with our customers.

Responsibilities:
  1. Respond to customer inquiries: Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
  2. Resolve customer complaints: Resolve customer complaints in a fair and consistent manner.
  3. Provide information: Provide information about our services, including features and benefits.
  4. Maintain a positive attitude: Maintain a positive, empathetic, and professional attitude towards customers at all times.
Requirements:
  1. Social Media Marketing: Possess basic knowledge of social media marketing principles and practices.
  2. Excellent communication skills: Possess excellent communication and interpersonal skills to effectively interact with customers.
  3. Problem-solving abilities: Have strong problem-solving abilities to resolve complex customer issues.
  4. Ability to multitask: Be able to multitask and prioritize tasks to meet deadlines.
  5. Strong attention to detail: Possess a strong attention to detail to ensure accuracy and quality in all interactions.


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