Telesales Customer Engagement Manager

Creating a process-impelled workflow for sales or telemarketing and leading follow-up and qualification. Developing call scripts for telemarketers' use with lead generation and qualification. Creating team compensation structure and performance metrics. Supervising telemarketers in persuading customers to buy the organization's products and services....

Job Description:We are seeking a highly skilled and motivated individual to join our team as a Client Engagement Specialist. In this role, you will be responsible for establishing relationships with prospective clients via telephone to gauge their interest in our products and services.Your primary objective will be to schedule meetings between our Sales...

Customer Experience ManagerThis role involves overseeing the customer service department, ensuring exceptional satisfaction and driving business growth through effective strategies.The key responsibilities include:Designing and implementing initiatives to improve customer experienceCollaborating with cross-functional teams for seamless customer service...

Customer Service Representatives play a pivotal role in providing exceptional support to clients. We are seeking highly skilled professionals with 1-2 years of experience in customer-facing roles, showcasing excellent communication skills and a passion for delivering outstanding service.Key ResponsibilitiesEffective Communication: Engage with customers from...

Sales Manager (UK Based Call Center Experience) DMK Consultancy, Pakistan Lead, mentor, and motivate the sales team to achieve and exceed sales targets.Develop and implement effective sales strategies to drive business growth.Provide ongoing training and development for the sales team to enhance their skills and product knowledge.Ensure compliance with FCA...

Content Creation SpecialistAs a Content Creation Specialist, you will play a vital role in shaping our online presence. Your primary responsibility will be to craft and publish engaging content across various digital platforms.Key Responsibilities:Develop and implement content strategies to meet business objectives.Write and edit high-quality content for web...

- Measure CX at all customer touch points of the company, including stores, the company's website, social media, and e-commerce.- Analyze the data gathered (feedback, complaints, etc.) and identify opportunities to further increase CX at all touch points.- Present findings to respective departments and management on a weekly/monthly basis.- Inspire and...

Job Title: Manager Inbound Call CenterWe are seeking a highly skilled and experienced Manager to lead our inbound call center team. The ideal candidate will have excellent communication skills, strong leadership abilities, and a proven track record of success in managing high-performing teams.The successful candidate will be responsible for:Managing inbound...

Corporate Customer Services Manager Unitek Solutions, Pakistan A leading Vehicle Tracking Company is looking for a Corporate Customer Support Manager.Minimum Requirements: Minimum 4 to 7 Years of Experience.Job SpecificationEmpathy, patience and consistency: Some customers will be irate. Others will be full of questions. You must know how to handle all of...

Manager Customer Support Department Softech Microsystems, Pakistan Responsibilities:Answering questions and providing assistance to potential and current customersScheduling routing as per clients' requirements/complaints on a daily basisCoordinating and properly answering clients via e-mail regarding complaintsResponsible for maintaining Daily Reports of...